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三亞亞特蘭蒂斯酒店

Atlantis Sanya

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Guest user（Family） 2025-09-01
Funny for all members of family. Clean, dinner is the best ever. Thanks Ruslan for help at any time.
Guest user（Family） 2025-09-01
Fantastic Time in Atlantis Sanya! When we reached , a butler name Fahad Tufail was being allocated to us. He was excellent in providing in wonderful experience for us. Prompt in replying and always check on us. He also assisted us in booking for our spa and other attractions. He made checking out super fuss free too. He also went the extra mile to ensure that our kids enjoyed their stay with small little gifts and surprises during our stay.
Guest user（Family） 2025-09-01
Dear Farhana, Thank you so much for the exceptional welcome and thoughtful guidance during our arrival. Your detailed introduction to water park, aquarium and other Atlantis' facilities and services truly helped us feel at home and allowed us to plan our stay with ease and excitement! Your professionalism, warmth, and attention to detail made a wonderful first impression, and we feel incredibly well taken care of. With your help, we had a smooth schedule and have enjoyed everything in Atlantis with memorable experiences. With sincere appreciation, Leung 2025-09-10
Guest user（Family） 2025-09-01
The Atlantis is a fantastic escape, and our recent stay was a wonderful mix of fun and relaxation. It was a memorable trip, and a lot of that was due to the incredible service and amenities. Our stay was truly elevated by our butler, Jeffrey！！! His service was exceptional and personalized. He was always one step ahead, providing information including timely weather updates and thoughtful bedtime reminders. The kids were thrilled with the little gifts and snacks he surprised them with—it was a small gesture that made a huge impression. On top of that, the room service was impressively quick by his organisation, ensuring we had everything we needed right when we needed it. The hotel itself is a stunning property. The luggage service was efficient and seamless, making our arrival and departure stress-free. Our room, which was upgraded to a deluxe sea view and located near a quiet corner as requested, was both beautiful and impeccably clean. The Aquaventure Waterpark was a massive hit—the thrilling slides and pool waves were exciting, and the large, beautiful bubble bath was a perfect way for kids and parents to relax. During our off-peak visit, the lack of crowds meant no waiting in lines for any of the rides except the shark view tunnel, which was a huge bonus! The Lost Chambers Aquarium was also a highlight, Just like the aquarium in the hotel lobby gives people a shock at first sight, and the stunning views were a perfect backdrop for a relaxing stroll. It’s a pity we came at an inconvenient time, as the C Show was closed for maintenance, but that just gives us a reason to come back. The breakfast buffet offered a great selection of both Western and Chinese food. However, it gets very busy, even in the off-season. My tip is to get there early to avoid the crowds. A small suggestion: it would be great to have decaffeinated coffee in Cannes as options, maybe they have, but I don't ask. I tried to get a latte by extra machine, but the milk ran out, so my attempt at a nice latte art was only Caramel Points. While the food allergy reminder label were helpful and appreciated, the fast-paced, high-energy environment of the restaurant staff clearing tables felt a bit rushed for us living in Europeans who are used to a more leisurely, relaxed dining experience. It detracted slightly from the holiday vibe we were seeking. For families with young kids, the indoor playground and childcare services are perfect for preschoolers. The long, air-conditioned corridor from the rooms to the waterpark, lined with shops, was a nice touch, even if it took about eight minutes to walk from our room to the ******* takeout counter outside the aquarium. The aera surrounding the hotels is absolutely gorgeous than a design park. We took a quick stroll along the beach and through the tropical coconut groves. The beautiful scenery, complete with lush lawns and pristine pools, makes it an ideal spot for a relaxing walk or a photo shoot. We are expecting to return and take more time to explore and enjoy everything Atlantis has to offer.
酒店回復：
尊敬的客人，您好！非常感謝您對三亞?亞特蘭蒂斯如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，非凡国际將更加堅持不懈，期待非凡国际再次不期而遇。
Guest user（Family） 2025-09-01
Thanks to private butler, Elena, our family had a great experience at Sanya Atlantis. Nice weather, service, facilities, and food. Happy vacation
Guest user（家庭旅游） 2025-09-01
每年都會來三亞旅游，這次選擇了大名鼎鼎的亞特蘭蒂斯酒店。管家小海葵的服務很貼心，給非凡国际送了紀念日鮮花，還給寶寶準備了零食和玩具。每天都會發微信關心非凡国际需不需要幫助等。前臺辦理入住時候，小哥Jack看非凡国际是來過紀念日的，很熱心的給非凡国际升級了高層的房間。客房服務員張顏蓉，打掃完房間給非凡国际送了一大袋洗漱用品等。酒店服務設施一應俱全。孩子在水世界和水族館玩的很開心。早餐也很豐盛，有好幾個餐廳可以選擇。總之，一切都很棒！
Guest user（家庭旅游） 2025-09-01
三亞親子親子旅行???必推薦酒店?? 【亞特蘭蒂斯酒店】如果帶孩子來三亞不知道玩什么？酒店里的水世界和水族館以及小童樂園就夠暢玩兩三天了！入住無限次的游玩真的很贊！??大人輕松小朋友玩的盡興！?????? 環境：亞特蘭蒂斯就是一個被水世界環繞的酒店，三亞炎熱的天氣一進酒店內秒清爽，藍色水世界愛了！??夜晚??步行至沙灘感受海風輕撫也很近。設施：酒店設施設備維護保養很好，相對其他老牌五星好的不止一顆星?，內部街區購買吃喝玩樂的東西也很便捷，很像澳門的酒店模式。交通：三亞沿海岸線游玩的地方相對一條線集中，從酒店到其他景區或者機場高鐵，基本也在30-60分鐘以內，旅途算挺方便了。服務：酒店的服務就像夜空中的月亮，??有了它才能照亮所有美好！亞特蘭蒂斯的服務真的要著重表揚下，從門口接待到辦理到入住房間，全程的服務人員都很熱情周到，特別要表揚下??管家?【水母??】???！在入住前兩天就提前聯系溝通，帶孩子到酒店瑣事會比較多，到店當天水母一應周到細致的安排，事無鉅細又舒心！給本次旅途增加了很大的幫助????（? ?? ? - ? ） ?！亞特蘭蒂斯入住之旅真的讓我更加期待下趟的三亞之行了！??了
酒店回復：
尊敬的客人您好，感謝您選擇下榻三亞?亞特蘭蒂斯并樂于與非凡国际分享您的入住體驗！愿您和家人在此度過愉快的假期。非常感謝您對非凡国际管家水母貼心服務的肯定，您的認可是對非凡国际團隊努力的最好證明。誠摯期待著在不久的將來您能再次光臨，祝您生活愉快。
Guest user（情侶） 2025-09-01
在亞特3天，免費升級了套房，雖然樓層不是很好，但是房間干凈整潔！消耗品補的非常快，帶走了一堆便攜裝！相當喜歡酒店的水上世界！上午去都沒有什么人排隊！各種玩兒了好幾遍，最刺激的還是放手一搏跟海神一越！8秒騰空下墜！腎上腺素飆升！??除了爬樓梯太累了…還有太陽太狠了沒有任何毛病！海洋館也去了！還有無邊泳池！都非常好！個人喜歡48層的餐食，不管是早飯午飯還是下午茶都非常奈斯！??真的很喜歡那個奶油蘑菇意面跟奶油蘑菇湯！另外非常感謝管家小湯??（代號：石斑！）的悉心服務，很專業也很熱情，先是介紹了酒店房間的各種細節，也介紹了酒店的各個公共設施，開放時間跟各種活動，連我詢問菜單也是親力親為的去各個餐廳幫我拍，我要了紀念品也是親自去房間幫我擺好！還送了2只小海豚安迪跟蒂娜！??還有酒店定制的帆布袋子！??對于我各種刁鉆的要求也是妥善處理盡量滿足！知道我時間不夠還做了延時退房，讓我來這盡量不留遺憾！簡直太棒了！等電梯的時候還偶遇了大張偉徐志勝…下次有機會還是會來亞特的！??
Guest user（家庭旅游） 2025-09-01
房間大又整潔海景房還能看日出活動很豐富水世界水族館都很棒旅拍服務也很好早餐吃的很滿足種類也很多。管家小海星特別貼心入住會給你提示訊息海洋館表演節目也會提醒你還送了很可愛的紀念品非常開心體驗感很好
酒店回復：
尊敬的賓客，感謝您下榻三亞?亞特蘭蒂斯！非常感謝您對非凡国际度假區的好評和對管家小海星服務的認可，非凡国际會再接再厲不辜負您的好評。再次感謝您對度假區的肯定，期待再次光臨，祝旅途愉快！
Guest user（家庭旅游） 2025-09-01
開學前最后的瘋狂，倒數第二站選擇了亞特蘭蒂斯，行前一天接到了酒店的電話，詢問了大概的需求，管家小海綿添加了微信，跟管家說了孩子是9月的生日（本來沒抱什么希望，畢竟酒店的客流非常大）??管家小姐姐入住當天十點多就表示可以來辦理入住了，房間已經準備好了，到店了微信她到店后有帥氣的小哥哥開車門，幫忙拿行李，完全不用自己動手，辦理入住雖然人不少，但感覺時間主要花在做人臉識別，去水世界和水族館就可以刷臉進入了。辦理入住期間給小姐姐發了消息，沒想到特意送非凡国际去房間，開啟了驚喜之旅，表示給非凡国际安排了稍高的樓層，28層以下一片電梯區域，29層以上是另一片區域，到房間后看到小海綿姐姐給孩子安排的驚喜，看了一下房間的備品，根據孩子們的身高和腳的尺碼給房間補充了浴袍、浴巾和拖鞋，講解酒店區域的公共設施，還提醒了早餐擁擠的時間段，詢問了非凡国际大概幾點回房間，要給孩子送來生日禮物?? 酒店去水世界曬的最短的路線：是坐電梯到L層穿過大堂到那面網紅打卡拍照水族館后下電梯到G層，看到水族館繼續往前走，走到頭出來就是水世界的安檢處酒店客人可以每天免費借一次浴巾，離園的時候扔到毛巾回收桶即可，水世界六點關門后還是原路返回，商場里的空調特別足，水世界出來后一定要裹個浴巾或者浴袍，不然真扛不住?? 水族館6:30截止進入，7:00關門，水族館出來就是L層網紅的水族館拍照墻，回到房間后看到餐桌上小海綿姐姐送的生日蛋糕、蠟燭、生日帽和水果，孩子們開心壞了，因為兩個小盆友還特意多送了一本海洋生物朋友的畫冊，第二天倆孩子帶著畫冊又去了趟水族館，對照著介紹看?? 得知非凡国际回到房間后，小海綿姐姐給孩子送來了生日禮物，兩只大鯨魚（比退房送的大很多）、一束鮮花和手寫的生日賀卡（難怪之前會詢問孩子的名字），孩子開心到飛起，體驗太好了，臨走還詢問非凡国际是否要泡澡，送來了4個一次性浴缸套?? 房間面積顯示48平米，但實測很寬敞，可能是陽臺稍微小一些的原因，空間利用非常合理，雙床還是1.5米的，感覺比某菲特63平米的房間寬敞很多早餐：番紅花早餐是非凡国际此行三個酒店早餐水準最高的，不僅有現做的咖啡，斑斕拿鐵和橙C美式感覺最好喝，還有香米咖喱飯和現包的云吞，吃完感覺其他都不香了，自制的清補涼，孩子們也超愛，冰激凌非常濃郁，白人飯的品種和質量也是最高的，水果“簡單粗暴”整個蘋果、香梨和香蕉，孩子們反而很喜歡?? 酒店的無邊泳池和網紅橋下午開始人較多，早上非凡国际去拍照的時候沒人也不用拍到一堆堆的腿?? 入住期間小海綿姐姐詢問了迷你吧和水是否需要補充，咖啡和茶飲不夠也都隨時補充了，臨走得知孩子們很喜歡洗護用品還給送了帶走，還給孩子們送了兩個黃色的小童卡套，臨走當天還詢問了非凡国际后續的安排，延遲了退房時間，還幫非凡国际叫了禮賓部的小哥哥來幫非凡国际拿行李，臨關門的時候小哥哥還特意讓我不用管行李，再檢查一下有沒有落下的東西?? 退房流程超方便，下電梯把房卡給小姐姐即可，送了兩只小鯨魚????一路上戴著小姐姐送的小鯨魚和卡套開心的不行，最后問了一下孩子們，亞特蘭蒂斯是此行最開心的，如果是大一點的孩子9歲以上的，亞特蘭蒂斯就放心沖吧，驚喜連連??

三亞亞特蘭蒂斯酒店預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

其他咨詢：+86-898-88986666 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
會議室在線預訂

三亞亞特蘭蒂斯酒店地址：海南 · 三亞 · 海棠灣度假區 · 海棠灣海棠北路

三亞亞特蘭蒂斯酒店 ◎ Atlantis Sanya
關于非凡国际

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三亞亞特蘭蒂斯酒店

客戶評價 由實住客人提供的真實點評

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（情侶） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（家庭旅游） 2025-09-01

客戶評價由實住客人提供的真實點評