Dear Guest Thank you for your kind words! We’re delighted you enjoyed our location, just steps from the beach and near the Carmel Market, as well as the morning coffee and pastries. We hope to welcome you back soon!Best regardsEmbassy hotel team
Thank you for taking the time to share your experience. We're glad to hear that you found our staff friendly and appreciated the value we offer. That said, we're truly sorry to learn that the noise from the street disrupted your rest, especially since your goal was to relax. We understand how important a good night’s sleep is, and we regret that the room didn’t meet your expectations, even with the upgrade (size of room).Your feedback is very important to us, and we’ll take it into account as we continue to work on improving the guest experience. If you ever reconsider, we’d love the opportunity to host you in one of our quieter rooms and provide the restful stay you were hoping for.