客户评价
由实住客人提供的真实点评
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Terrible experience.
1. I sent them 2-3 mails from Trip.com & hotel email after booking, nobody responded then I messaged them in Instagram handle and finally managed to get hold to them.
2. I asked to let me check in 30 mins before because of other trip booking timing. (30 mins no big deal right?). Just to annoy me they let me check in 45 mins after the scheduled time.
3. In that mean time when I am standing at reception, many others are shouting at them for bad service. But new entrants are given room quickly if they are European, and kept waiting if they are Chinese or Indians. I highlighted the same to staff as well.
Will not recommend to anybody, even if you are overbooked you should not be ****** & should value requests done months in advance.
4. They told me cleaning took time, but when I went room nothing was wet & looked like it wasn't even cleaned.
5. The rooms are terrible & crampy. They are in narrow hallway & you can hear everything that's happening in next room. Because of bathroom flush sounds and door opening noise we could not sleep whole night.
6. The reception desk had 3 staff & more than 20 waiting members. When they were not able to answer they were faking taking call. Many of us saw them talking to empty line.
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位置太好了，就是房间小，设施很一般
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Great location with many F&B options nearby. Hotel staffs are very attentive to details.
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房间很不错的，离火车站也不远，交通非常便利。非凡国际带着小朋友出行，交通便利真的非常重要。酒店环境也挺好的。
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外观看上去很普通，然后一进大堂发现很大气温馨有氛围感，进入房间又是混搭风，房间是紫色优雅主调，然后厕所是沙滩风？墙上是亚洲风格的金鱼图鉴。再説早餐我真的很爱，各种风味香肠和烤蔬菜，每天都吃撑再去景点逛，对了！走之前还可以在旁边的天天迪亚超市买点火腿带回国吃哟～ 地理位置很好，紧邻地铁站和格兰大道！这对我购物狂来説非常重要！
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环境：方便，地铁站就在附近
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Inhala Hotel is at good location, nice rooftop view &, clean room.
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正逢国庆，酒店位置紧邻格兰大道，价格不便宜。
房间还行吧，百叶窗有点问题，打了电话前台很快派人来看修好了。
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非凡国际定的是三人间，其中有一个床是衣柜改造的，感觉一般，但是能住下三个人我感觉很不错。但是房间是内窗，不太大，酒店位置在购物天堂格兰大道旁边，我觉得非常好，门口是2号线地铁站saino domingo站，非常方便。
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酒店位置极佳，就在马德里市中心。离太阳门广场几分钟步程。交通便利，基本上去各景点可以步行。只是房间偏小，价格也偏高。
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伊哈拉花园酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+34-91-4543969 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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伊哈拉花园酒店地址：马德里自治区 · 马德里 · · Calle San Bernardo 1, 28013 马德里, 马德里自治区, 西班牙
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