客戶評價
由實住客人提供的真實點評
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Terrible experience.
1. I sent them 2-3 mails from Trip.com & hotel email after booking, nobody responded then I messaged them in Instagram handle and finally managed to get hold to them.
2. I asked to let me check in 30 mins before because of other trip booking timing. (30 mins no big deal right?). Just to annoy me they let me check in 45 mins after the scheduled time.
3. In that mean time when I am standing at reception, many others are shouting at them for bad service. But new entrants are given room quickly if they are European, and kept waiting if they are Chinese or Indians. I highlighted the same to staff as well.
Will not recommend to anybody, even if you are overbooked you should not be ****** & should value requests done months in advance.
4. They told me cleaning took time, but when I went room nothing was wet & looked like it wasn't even cleaned.
5. The rooms are terrible & crampy. They are in narrow hallway & you can hear everything that's happening in next room. Because of bathroom flush sounds and door opening noise we could not sleep whole night.
6. The reception desk had 3 staff & more than 20 waiting members. When they were not able to answer they were faking taking call. Many of us saw them talking to empty line.
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位置太好了，就是房間小，設施很一般
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Great location with many F&B options nearby. Hotel staffs are very attentive to details.
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房間很不錯的，離火車站也不遠，交通非常便利。非凡国际帶著小朋友出行，交通便利真的非常重要。酒店環境也挺好的。
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外觀看上去很普通，然后一進大堂發現很大氣溫馨有氛圍感，進入房間又是混搭風，房間是紫色優雅主調，然后廁所是沙灘風？墻上是亞洲風格的金魚圖鑒。再説早餐我真的很愛，各種風味香腸和烤蔬菜，每天都吃撐再去景點逛，對了！走之前還可以在旁邊的天天迪亞超市買點火腿帶回國吃喲～ 地理位置很好，緊鄰地鐵站和格蘭大道！這對我購物狂來説非常重要！
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環境：方便，地鐵站就在附近
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Inhala Hotel is at good location, nice rooftop view &, clean room.
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正逢國慶，酒店位置緊鄰格蘭大道，價格不便宜。
房間還行吧，百葉窗有點問題，打了電話前臺很快派人來看修好了。
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非凡国际定的是三人間，其中有一個床是衣柜改造的，感覺一般，但是能住下三個人我感覺很不錯。但是房間是內窗，不太大，酒店位置在購物天堂格蘭大道旁邊，我覺得非常好，門口是2號線地鐵站saino domingo站，非常方便。
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酒店位置極佳，就在馬德里市中心。離太陽門廣場幾分鐘步程。交通便利，基本上去各景點可以步行。只是房間偏小，價格也偏高。
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伊哈拉花園酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+34-91-4543969 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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伊哈拉花園酒店地址：馬德里自治區 · 馬德里 · · Calle San Bernardo 1, 28013 馬德里, 馬德里自治區, 西班牙
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