Dear Johannes, We sincerely thank you for your wonderful feedback. We are so happy to hear that your stay at Lameriana Secret Village Apartments met your expectations and that you enjoyed the experience. Your positive comments encourage our team to continue offering the best service possible. We hope to see you again on your next trip to Crete!
Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that you enjoyed the privacy, the fantastic views, and especially the suite with the private pool. Our team always aims to make our guests feel welcome and comfortable, and it's very rewarding to know we succeeded. We sincerely appreciate your recommendation and we would be more than happy to welcome you back for another memorable stay in the future.
Thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not fully meet your expectations. At our hotel, we always strive to offer every guest a pleasant and comfortable experience, and we do our best to accommodate arrivals at the time that suits our guests whenever possible. Regarding room cleanliness, amenities, and breakfast, we provide daily housekeeping, homemade preparations, and fresh local products. Our team is always available at the reception or by phone to assist with any request on the spot whether it is a change of bed linen, Wi-Fi assistance, or additional services. It would have been our pleasure to resolve the issues you mentioned immediately had they been communicated to us during your stay. As for mosquitoes, it is natural in an environment surroundedby trees and nature, which many of our guests actually appreciate as part of the authentic atmosphere. We value your comments and will take them into consideration to further improve our services. At the same time, we believe that many of the points you raised do not reflect the experience of the majority of our guests, who enjoy our peaceful location, the infinity pool, and our warm hospitality.
Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted ho hear that you enjoyed the atmosphere of Lameriana Secret Village, the rooms, and our cuisine. Your satisfaction is our greatesr reward and inspires us to continue offering our hospitality with even more passion. We look forward to welcoming you back again soon.
We offer certain upgrades to guests as a way to give them a better stay at our hotel. The guests are notified before arrival, and we never change rooms during their stay, and without their consent. We thank you for your compliments and we hope to see you again!
Excellent guests. Left the apartment very clean. Hope you liked inverness. Welcome back any time.We are grateful that they chose Lameriana village for vavation.
We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon
We’re so happy that you are pleased with Lameriana Village. Lameriana strives to deliver the best customer experience, and it makes our day to know we have accomplished just that.
Thank you very much for your excellent review and kind words. We hope to see and host you again. Sincerely, The Lameriana Secret Village Team