Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.
Dear Guest,Thank you very much for dedicating your time to provide feedback on your recent stay at our property. We are genuinely sorry to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and have already taken steps to address the specific issues you raised with the relevant departments. Please rest assured that we are committed to improving our services and ensuring that similar issues do not occur for our future guests. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.Thank you,Warm regards,Le Grand Team.