Dear GUEST,Thank you for choosing to stay with us and for taking the time to share your feedback.We are delighted to hear that you found our hotel to be a great place to spend the night.While our guest rooms have not been renovated, we are pleased that you enjoyed the lobby area.Your feedback is invaluable as we strive to enhance our facilities and services to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back again in the future.Yours sincerely,Front Desk ClerkMercure Kyoto Miyazu Resort & Spa
尊敬的客人,感謝您的寶貴意見!非凡国际很高興您喜歡酒店的優美風景和便利的停車場。房間的大窗戶確實能將天橋立的美景盡收眼底。非凡国际會繼續保持高品質的服務,讓每一位客人都有賓至如歸的感覺。此致敬禮前臺員工京都宮津美居溫泉度假酒店
Dear GUEST,Thank you for your feedback and for staying with us.We are delighted to hear that you enjoyed the amazing views and found the room spacious.We are glad you took advantage of the lounge's drink options during the daytime and evening hours.We appreciate your note about the distance to the town and will ensure that future guests are aware of this.Planning dinner in advance is certainly a good suggestion for a more convenient stay.Thank you again for your valuable comments.We hope to welcome you back in the future.Yours sincerely,Front Desk ClerkMercure Kyoto Miyazu Resort & Spa
Dear GUEST,Thank you for choosing our hotel and for taking the time to share your experience with us.We are delighted to hear that everything was good and that you had an enjoyable stay.Your satisfaction is our top priority, and your kind words are a great encouragement to our team.We will continue to strive to provide excellent service and a comfortable environment for all our guests.If you have any further feedback or need assistance with future bookings, please do not hesitate to contact us.We look forward to welcoming you back to our hotel soon.Yours sincerely,Front Desk ClerkMercure Kyoto Miyazu Resort & Spa
Dear GUEST,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you enjoyed our beautiful location surrounded by mountains and the ocean.It truly is a unique and stunning setting, and we are glad it added to your overall experience.We apologize for the outdated condition of the rooms.We have not yet renovated this area, but please rest assured that we pay meticulous attention to cleanliness to ensure your comfort.Regarding the air conditioning, we understand your concern.Currently, our system is centrally controlled, making individual room adjustments challenging.However, we are considering the possibility of installing individual air conditioning units in the future renovations to better meet our guests' needs.We appreciate your understanding and look forward to welcoming you back for another stay.Yours sincerely,Front Desk ClerkMercure Kyoto Miyazu Resort & Spa
Dear Guest,Thank you for your detailed review of our hotel.We are pleased to hear that you enjoyed our hotel bath, sauna, and open-air bath.We apologize for any inconvenience caused by the actions of other guests in the public bath.However, please be informed that we have signs in the changing room explaining the proper bathing etiquette.We will review and enhance these signs to make them more effective and visible.Your feedback is valuable to us as we strive to provide a pleasant and respectful environment for all our guests.We hope to welcome you back in the future for an even more enjoyable stay.Yours sincerely,Management teamMercure Kyoto Miyazu Resort & Spa