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羅曼蒂克策爾湖畔酒店(Romantikhotel Zell am See)

Romantikhotel Zell am See

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Guest user（夫妻／情侶） 2024-07-01
Room was down long dark corridor. It was over the kitchen. The room smelled of cooking. Very stuffy and noisy with staff getting ready in morning. 404 room not appropriate. Booked with a reputable travel company. Very disappointed with them
酒店回復：
Dear Family N5158Hllindad, I am really sad that we were not able to convince you. We always try our best to see our guests happy. If you would give us another chance to convince you, just talk to us before arrival. We would figure out, which options we can offer you. Kind regards from Zell am See
Guest user（夫妻／情侶） 2024-06-01
We returned home yesterday after a fantastic week’s holiday at the Romantik hotel. The atmosphere from arrival onwards was just what we hoped it would be, with that homely feeling that you get from a family run hotel with such a long history. We loved the quirky decor touches in the lounge/bar area! We stayed in one of the Pinzgauer suites (614) and had a view overlooking the restaurant terrace, part of the garden and over roofs to the mountains beyond. It was a very spacious and modern room but also felt nicely Austrian with wood and traditional style textiles. The bed was a typical Austrian double/twin and very comfortable; the wardrobe had plenty of space for a week’s clothes for two and had a safe. The lounge area included a sofa and also a large bath! There was a kettle and a fridge, great for a British cuppa. The balcony had two comfortable reclining chairs and a table as well as a private sauna! The bathroom is very modern with an excellent large shower area and separate toilet. We were staying half board. Breakfasts are buffet style for everything, with eggs/omelettes made at a cooking station plus other hot choices as well as plenty of cold options, fruit, different breads, pastries, a cake of the day, cereal etc. There were various juices, teas and coffees. There was a basket with several gluten free options kept separate from the breads as well as soya milk and almond milk plus soya desserts. Dinners were a mixture of help yourself and waiter service most days, with a salad buffet, choice of soup to help yourself and sometimes a buffet dessert of the day too (eg ice cream day, pancake day, strudel day). Main courses usually had three choices: regional (meat), vegetarian or fish. One day was gala dinner night, which was all served, and included some interesting options which turned out to be very nice! There is free cake available at 4pm every day, usually two choices but sometimes more! You pay for drinks if you want them. Every member of staff we met was friendly and helpful, from the servers in the restaurant area to the reception team and indeed the owners who were visible helping and working when needed. They were happy to stop and chat and most spoke very good English. The hotel is in a perfect location only a few minutes’ walk from the esplanade and boat trips, town square and bus station as well as the cityXpress cable car base station. The train station is also only about 10 minutes walk away. We found our room to be very quiet even with the windows all open. Finally, I must mention the amazing Summer Card provided by the hotel, which gives you free access to cable cars, public transport, boat trips and various activities locally in Zell am See and Kaprun (we also went as far as Krimml waterfalls on the bus for free, getting a discount on admission too) as well as discounts on other things. In low season (we visited in late May) this is unlimited and we reckon we saved about €250 each over the course of the week! We would hi
酒店回復：
Dear Merrowmum, thanks for your positive feedback. We are really happy to hear, that you enjoyed you stay completely. We would be very happy to welcome you back again. Sunny and kind regards from Zell am See
Guest user（與好友旅游） 2024-06-01
wir sind schon seit 9 Jahren in diesem Hotel, unser Zimmer wurde modernisiert und sehr geschmackvoll eingerichtet, sehr gutes Essen und Getr?nke, sehr guter Spa Bereich, gute Lage im Zentrum, kostenlose Karte zum Benutzen der Busse und Seilbahnen (auch zum Kitzsteinhorn), sehr famili?res Haus mit wunderbaren Wirtsleuten, kostenlose Parkpl?tze vorm Hotel
酒店回復：
Sehr geehrter W5164DNwernerr, vielen Dank für die positive Rückmeldung. Es tut richtig gut zu h?ren, dass wir unseren Standard kontinuierlich halten k?nnen. Liebe Grü?e aus Zell am See
Guest user（夫妻／情侶） 2024-06-01
A great hotel. Staff very welcoming and helpful. Facilities good. Food excellent - only complaint was that there was too much on offer!!! Great location in the village centre and we made full use of the Summer Card which gave us free trips on trains, buses, boat trips and cable cars. We look forward to returning in 2025. We thoroughly recommend the Romantik Hotel.
酒店回復：
Dear Stuart, thanks for your great feedback. We are glad that you enjoyed your stay and we are looking forward to welcome you back next year. Kind regards
Guest user（夫妻／情侶） 2024-05-01
Decent hotel in good location, clean rooms and well maintained throughout, food choice and quality was very good. All staff were friendly and attentive. Spa area is a nice area to relax in after a days skiing. Whilst we thoroughly enjoyed our stay at this hotel, I would also add that having initially been offered a room in the annex, we were very disappointed in the location and quality of the room. With the intervention of our tour rep we were moved to a room in the main part of the hotel. The difference in the rooms could not have been more contrasting. Had we stayed in the room in the annex, this would have been a one star review, the obsession with Royalty and large portraits adorning the walls in annex rooms is bizarre to say the least. I would have no hesitation in recommending this hotel or staying here again if I returned to Zell am See as long as I was assured of getting a room in the main part of the hotel.

羅曼蒂克策爾湖畔酒店(Romantikhotel Zell am See)預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

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羅曼蒂克策爾湖畔酒店(Romantikhotel Zell am See)地址：薩爾茨堡州 · 卡普倫 · · Sebastian-H?rl-Stra?e 11, 5700 策爾湖畔, 薩爾茨堡州, 奧地利

羅曼蒂克策爾湖畔酒店(Romantikhotel Zell am See) ◎ Romantikhotel Zell am See
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羅曼蒂克策爾湖畔酒店(Romantikhotel Zell am See)

客戶評價 由實住客人提供的真實點評

Guest user（夫妻／情侶） 2024-07-01

Guest user（夫妻／情侶） 2024-06-01

Guest user（與好友旅游） 2024-06-01

Guest user（夫妻／情侶） 2024-06-01

Guest user（夫妻／情侶） 2024-05-01

客戶評價由實住客人提供的真實點評