Thank you for taking the time to share your experience. We’re sorry to hear that the arrival process felt prolonged, and your feedback has been shared for review, as maintaining an elevated, welcoming environment remains a priority. Also, we will have our housekeeping and maintenance teams work to identify and correct any issues with our accommodations as quickly as possible. We appreciate you bringing these matters to our attention and hope to welcome you back in the future for a more refined and seamless experience. The Arizona Biltmore Team
Thank you for choosing to stay with us! We’re delighted that the architecture, ambiance, and service at Arizona Biltmore resonated with you. It’s wonderful to know the sense of relaxation, elevated accommodations, and refined dining made such a lasting impression from the moment you arrived. Your recommendation means a great deal, and we look forward to welcoming you back to our iconic and historic setting.The Arizona Biltmore Team
Dear Valued Guest,Your wonderful feedback truly brightened our day! We are absolutely delighted to have received your perfect rating following your recent stay at Arizona Biltmore. It’s fantastic to hear that you appreciated our resort's beauty, cleanliness, and the harmonious balance of resort activities and tranquil spaces. We are especially thrilled that Alycia at the concierge provided you with such a warm welcome. Your compliments will undoubtedly be shared with her. Thank you for taking the time to share your thoughts. We genuinely look forward to welcoming you back for another unforgettable stay. The Arizona Biltmore Team
Thank you for sharing your experience. We're glad you enjoyed our unique historic charm and the pool area. We understand that pricing is an important factor when choosing accommodations, and we strive to provide value in the services and amenities we offer. Your comments are appreciated and will be taken into consideration as we continue to evaluate our pricing and offerings. We truly appreciate your perspective and hope to have the opportunity to welcome you back to Arizona Biltmore for another overall pleasant visit in the future! The Arizona Biltmore Team
Dear Ry,Thank you for taking the time to share your experience. While we're glad you enjoyed the beauty of our grounds, we sincerely apologize for any confusion and inconvenience you faced during check-in and with the breakfast credit. What you have described is not the level of service we strive to provide. Rest assured, we'll address your feedback with both our front office and restaurant teams to ensure clearer communication and proper follow-through going forward. We value your input and hope to welcome you back in the future for a more seamless visit.The Arizona Biltmore Team
Dear Carlos,Thank you for sharing your wonderful experience! We’re thrilled to hear that your stay exceeded expectations and that you extended your vacation to enjoy everything our resort has to offer. It’s fantastic that you deemed your room comfortable and peaceful, and appreciated our wonderful amenities. We appreciate your patience regarding the in-room TVs and are glad it didn’t detract from your stay. We can’t wait to welcome you and your wife back to Arizona Biltmore for another memorable getaway.The Arizona Biltmore Team
Dear Michael,Thank you for your excellent review! We're thrilled our resort lived up to your longtime expectations thanks to our fabulous facilities, top-notch team, and incredible cuisine. It’s wonderful that you’re already planning your next stay, and we can’t wait to welcome you and your wife back in the future.The Arizona Biltmore Team
Thank you for taking the time to share your experience. We’re thrilled to hear that Renata’s Hearth exceeded your expectations and that our team was able to accommodate your son’s dinner. Our staff truly enjoys making every guest feel cared for. We appreciate your feedback regarding adult beverage pricing and the family pool crowding. We understand how important a relaxing pool experience is and will share your observations with the team to explore ways to improve the experience for our resort guests. While we're happy you enjoyed your first stay at Arizona Biltmore, we look forward to impressing you further on future visits.The Arizona Biltmore Team