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羅馬齊諾，貝夢德酒店，撒丁島

Romazzino, A Belmond Hotel, Costa Smeralda

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Guest（Couple） 2025-09-01
Unbelievable hotel and service!!! Will definitely recommend and return.
Guest（Couple） 2025-09-01
My husband and I traveled to Sardinia this past week in September and after a very long series of flights we were brought to a very small room and we’re just very disappointed. We have stayed in Belmont hotels all over Italy and have always been delighted at the quality of the room the service And the Roma Zeno does not live up to the Belmont name. Carpets in the hallways were dirty decor in the bar area and the lounges were very tired. We had also the worst bathroom I’ve ever had in a hotel. It was so small that even though there were two sinks, you could really only have one person in it at a time when you open the door at banged into the bidet The shower was very difficult to get into. The cost of the rooms at the Romazino is absolutely sky high and really the value is not there for this resort. On a positive note. The food was quite good if incredibly expensive I’m not sure how many options there are in Sardinia for a beachfront type hotel. The beach situation was very nice very pretty lots of chairs and generally the best part of the property.
酒店回復：
Dear Curlycue, Thank you for choosing Romazzino for your stay in Costa Smeralda. Providing the highest level of service is our number one priority and I do apologise if we have fallen short on this occasion. The size of our rooms change based on category and location, however we would have been delighted to find a more comfortable solution for you if we would have the availbility. Our Reception is open 24/7, and we are always avaialble to ensure our guests comfort. Thank you for mentioning the quality of our food and our beach, I am delighted to hear you found this area of the resort comfortable. I do hope to have the chance to welcoming you back to turn around your experience with us. Warm regards, Monica Deiana Guest Relation Manager
Guest（Couple） 2025-09-01
An amazing hotel and resort. The concierge and I were in contact well before our arrival. They response immediately to any question and helped arrange a tour, car rental and other transportation The staff never said no to any request. The property is beautiful and immaculate. The food amazing. Breakfast is included and not to be believed. A premiere property. Expensive but worth every cent I asked about a local digestive, and the next day a small bottle was placed in our room. Their own private beach is beautiful. Accommodations perfect Not to be missed
酒店回復：
Dear 260RobertL, Thank you for choosing Romazzino for your stay in Costa Smeralda. I am delighted to hear you found our property amazing and immaculate. Thank you for mentioning our Concierge service, our team member and the quality of the food we offer. The team and I are very much looking forward to welcoming you back Warm regards, Monica Deiana Guest Relation Manager
Guest（Other） 2025-09-01
My wife and I enjoyed an incredible honeymoon at Romazzino. The staff has been incredibly welcoming and kind, the food has been amazing, the room was lovely, and we had an incredible time.
酒店回復：
Dear Stabler-Cuddly, Thank you for choosing Romazzino for your stay in Costa Smeralda. We are delighted to hear you have enjoyed your stay and found this incredible. Providing the highest level of service is our number priority and I am glad to hear this has come across druing your stay. We are all very much looking forward to welcoming you back Warm regards, Monica Deiana Guest Relations Manager
Guest（情侶） 2025-09-01
Sehr sch?ner Aufenthalt an diesem herrlichen Ort, wenn man über den Preis mal hinweg sehen mag. Die Portionen im Restaurant sind sehr gross, besser teilen (und keine HP w?hlen).
酒店回復：
Dear Chrime68, Thank you for choosing Romazzino for your stay in Costa Smeralda. We are delighted to hear you have enjoyed your stay with us and thank you for your nice words towards our property. We are all very much looking forward to welcoming you back Warm regards, Monica Deiana Guest Relation Manager
Guest（Other） 2025-08-01
We spent our wedding anniversary at Romazzino. This is by far the best Hotel in the world I have seen - and I have seen many. The property is magic: breakfast with sea view on the terrace, lunches by the beach, the incredible spa, and the open air gym - they are so spectacular. The beach club is in a protected bay where the sea is so crystal clear that is a favorite destination for the megayachts. The staff is welcoming, warm and kind, and always anticipates your needs. The porperty is immaculate: from the garden, to the beach facilities, to the restaurants. Romazzino is so well managed. We were lucky enough to meet the GM - Alessandro D’Allocchio - who welcomed us and made us feel at home right away. The GM was always present and you could see that type ofnattention to details is at the basis of the perfection of our experience. A truly magical experience. Romazzino is unparalleled: luxurious and yet understated. A wonder, but not in your face. It has become our go-to happy place
酒店回復：
Dear Mr Gandolfi, Thank you for choosing Romazzino for your stay in Costa Smeralda. I am delighted to hear you had a wonderful time with us and thank you for providing your honest feedback about your stay. The entire team at Romazzino is working hard to ensure our guests satisfaction and I am delighted this came across during your stay and you have enjoyed our facilities, the beach, the restaurants and you had a magical experience thanks to the support of our team member. We are all very much looking forward to welcoming you back Warm regards, Monica Deiana Guest Relation Manager
Guest（Family） 2025-07-01
We have been staying in this hotel for 20 years and the last two years the management is awful. This year one of the rooms that was given to us was below the public toilet. Which was never addressed and they told us there is nothing we can do. General manager was not helpful either. Concierge team cannot fulfil the аneeds in timely manner as well (taxi, bringing water, etc)
酒店回復：
Dear Mrs Polina G, Thank you for choosing Romazzino for your recent stay in Costa Smeralda. I am sorry the hotel in the past few years was not up to your expectations. We always strive to deliver the best service and we are sorry we have fallen short on this occasion. We do hope to have the chance to welcoming you back in the future to ensure an unforgettable stay Warm regards, Monica Deiana Guest Relation Manager
Guest（情侶） 2025-07-01
Traumhafte Hotelanlage an einem sch?nen Strand Wir haben eine sehr entspannte Woche im Romazzino verbracht Das Personal ist unglaublich, herzlich , freundlich, fr?hlich und stets zur Stelle . Wir hatten ein renoviertes Zimmer mit tollem Ausblick aufs Meer . Das Frühstück wird auf einer Terrasse mit Blick aufs Meer serviert und l?sst keine Wünsche offen . Der Aufenthalt am Strand begleitet von sehr nettem Personal mit allen Annehmlichkeiten ? ist sehr relaxend Am Strand gibt es auch die M?glichkeit Wasserski zu fahren und Bootstouren zu unternehmen und es ist immer etwas los ?♀? Alles in allem ein wirklich unvergesslicher Urlaub ?? Vielen Dank
酒店回復：
Dear Lomonaco2018, Thank you for choosing Romazzino for your stay in Costa Smeralda. We are delighted to hear you have enjoyed your stay with us and found our property relaxing and amazing. Thank you for mentioning the attentivness and kindness of our staff, we have shared the feedback with them and I am confident they will all appreciate it. Looking forward to welcoming you back Warm regards, Monica Deiana Guest Relations Manager
Guest（Family） 2025-06-01
A most beautiful setting with wonderful beach with beach view, beach setup and beach service. For a vey expensive ($3,400 and up per night) and alleged five star hotel , We found the f and b and its’s service to be mediocre. We were also disappointed in maid service that did a mediocre service (given the price ) and actually forgot to give us turndown services two nights (out of 4). Although the concierges are very polite and try to be helpful, their coordination for drivers was less than dependable. We also were disappointed with the concierge desk whom arranged for a boat cruise for us one day. The boat was less than clean, had no swim stuff (noodles, floats etc) and a captain whom did not speak English, despite assurances from the concierge that he would. Additionally, the hotel packed us a picnic lunch for the boat (5 hours) which was delivered with no ice or refrigeration (also no fridge on boat) and not nicely packaged but thrown in to boxes. We have stayed at other five star hotels in Italy and France where the bad and mediocre service described above does not occur. Belmond Hotels only starting managing this property in 2024. Perhaps they need more time to raise the service standards that Belmond Hotel chain is know for.
酒店回復：
Dear Z7419KKandrewc, Thank you for choosing Romazzino for your stay in Costa Smeralda. We do appreciate every comment that can support us in improving the level of service we aim to provide and thank you fro sharing this with us. We have taken it very seriouly and we will put in place all the necessary trainings with the team and our suppliers to ensure this will not happen in future. We do hope to have the chance to welcoming you back in the near future to showcase the level of service we aim to provide. Warm regards, Monica Deiana Guest Relations Manager
Guest（Other） 2025-06-01
Spectacular views, beautiful beach and sublime service. The old rooms are a dated, but have some Sardinian touches. The new rooms are modern and luxurious, but could be anywhere in the world.
酒店回復：
Dear Samueljohar, Thank you for choosing Romazzino for your stay in Costa Smeralda. We are delighted you enjoyed our Sardinian touches on our rooms and property. We are all very much looking forward to welcoming you back in the near future Warm regards, Monica Deiana Guest Relation Manager

羅馬齊諾，貝夢德酒店，撒丁島預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

其他咨詢：+39-0789-977111 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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羅馬齊諾，貝夢德酒店，撒丁島地址：撒丁大區 · 阿爾扎凱納 · · Via Romazzino, 4, 07021 阿爾扎凱納, 撒丁大區, 意大利

羅馬齊諾，貝夢德酒店，撒丁島 ◎ Romazzino, A Belmond Hotel, Costa Smeralda
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羅馬齊諾，貝夢德酒店， 撒丁島

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2025-09-01

Guest（Couple） 2025-09-01

Guest（Couple） 2025-09-01

Guest（Other） 2025-09-01

Guest（情侶） 2025-09-01

Guest（Other） 2025-08-01

Guest（Family） 2025-07-01

Guest（情侶） 2025-07-01

Guest（Family） 2025-06-01

Guest（Other） 2025-06-01

羅馬齊諾，貝夢德酒店，撒丁島

客戶評價由實住客人提供的真實點評