Dear Our Beloved Guest,Thank you very much for taking the time to share your experience. We are genuinely sorry that your stay did not feel comfortable and that your room request was not fulfilled as expected. We understand how important room location can be, especially after you specifically requested a room near the lift, and we truly regret the disappointment this caused.We are also very sorry that our service made you feel unheard that is never our intention, and it is something we take seriously. Knowing that this led you to check out early and book another hotel is truly disappointing for us. Your feedback has been shared with our team so we can reflect and improve. We sincerely apologize and hope there may be an opportunity to restore your trust in the future.Warm Regards Meylany HaryadiCluster Hotel Manager
Dear our Beloved Guest,Thank you for your positive review of your stay at our hotel. It is an honor for our team to provide you with the best quality service and facilities.We look forward to your next visit.Best regards,Meylany HaryadiCluster Hotel Manager
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our hotel convenient, especially with the shopping mall located next to the property and its proximity to KCIC Halim.We sincerely apologize for the inconvenience caused by the room arrangement that did not meet your request. We fully understand how important this is, especially when traveling with a young child, and we regret that this impacted your comfort during your stay.Please be assured that your feedback has been shared with our team to help us improve our room assignment and communication process. We truly appreciate your comments, as they help us enhance our services.We hope to have the opportunity to welcome you again in the future and provide you with a more comfortable and satisfying stay.Kind regards,Meylany HaryadiCluster Hotel Manager
Dear Mrs Sarah Zielda,Thank you very much for your wonderful review and recommendation. We are delighted to know that you enjoyed your stay with us.We look forward to welcoming you back in the near future.Kind regards,Meylany HaryadiCluster Hotel Manager
Dear Valuable Guest,Thank you very much for your wonderful review and recommendation. We are delighted to know that you enjoyed your stay with us.We look forward to welcoming you back in the near future.Kind regards,Meylany HaryadiCluster Hotel Manager
Dear Valued Guest,Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you enjoyed our modern design, clean and comfortable rooms, as well as the friendliness and helpfulness of our staff.We’re glad you appreciated the thoughtful amenities, our à la carte breakfast concept at Food Saver, and our convenient location next to the shopping centre. It’s especially meaningful to know that our East Jakarta location suited your needs during your visit to family.Your recommendation means a lot to us, and we sincerely look forward to welcoming you back on your next visit to Jakarta.Warm regards,Meylany HaryadiCluster Hotel Manager
Dear Ms Mizozu,Thank you very much for sharing your wonderful first experience at Juno Jatinegara. We are delighted to hear that Satria provided friendly and responsive service, and that you were satisfied with the cleanliness, fragrance, and spaciousness of our Superior Room.We’re also glad you enjoyed our strategic location next to the mall and cinema. Your kind words truly motivate our team to continue delivering the best service possible. We look forward to welcoming you back for another pleasant stay in the future.Warm Regards Meylany HaryadiCluster Hotel Manager
Kepada Tamu Yang TerhormatTerima kasih banyak atas ulasan Anda! Kami sangat senang mengetahui bahwa Anda merasa puas dan memberikan respons yang begitu antusias. Komentar positif seperti ini menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaik bagi setiap tamu.Semoga kami dapat menyambut Anda kembali di lain kesempatan dan memberikan pengalaman yang lebih menyenangkan lagi. Sampai jumpa di kunjungan berikutnya!Salam hangatMeylany HaryadiCluster Hotel Manage
Dear Valuable Guest ,Thank you for your kind words! We’re delighted to know that you found your stay worth it and enjoyable. Your satisfaction means a lot to us, and we’re glad our service met your expectations.We look forward to welcoming you back for another pleasant stay at Juno Hotel Jatinegara.Warm regards,Meylany HaryadiCluster Hotel Manager
Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you were satisfied with our facilities, service, and spacious rooms, and that your stay exceeded your expectations.We also appreciate your understanding regarding the access to the hotel and your constructive comment about the shower drainage. Please rest assured that our team will look into this matter to improve the comfort of future stays.We truly hope to have the pleasure of welcoming you back again soon.Warm regards,Meylany HaryadiCluster Hotel Manger