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新羅舒泰酒店海云臺海灘?（BEXCO）

SHILLASTAY HAEUNDAE BEACH (BEXCO)

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Guest user（與好友旅游） 2024-09-01
地理位置很方便，下樓就是海云臺，一邊海灘，一邊步行街，什么吃的都有，方便的不行，機場也有巴士直達，好評～
Guest user（家庭旅游） 2024-09-01
酒店房間好大好舒服，過對面馬路就系沙灘，而且附近就系海云臺傳統市場，有好多不同種類食物選擇。????
酒店回復：
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Haeundae, Shilla Stay
Guest user（家庭旅游） 2024-09-01
飯店位置非常好，飽覽海云臺沙灘美景的最好的角度與景色。大廳裝潢挑高采深灰色系，質感拉滿。大廳晚上大長桌晚上有供應酒精飲料。再則一樓也有超商（偏貴）、咖啡廳、餐廳、酒吧。交通：離地鐵有段不小的距離，適合搭機場巴士海云臺站下車或者計程車。提早抵達飯店大廳有免費寄放行李區。飯店的服務人員態度都十分好，無論是辦理入住或者半夜房間出問題，基本上都會很有耐心并親切的服務外國非凡国际。就是會把訂房的贈品疏忽忘記提供給非凡国际，主動詢問還要請非凡国际練習訂房網，最后還是沒有提供。非凡国际入住了802房間，提醒一下最便宜的房型都是7、8樓，再往上都是升等房型價格會往上。房間中規中矩，床鋪偏小但軟硬度還行。小沙發與辦公桌是一體的。電視尺寸偏小，只有韓國第四臺。浴室有浴缸同樣偏小，貼磁磚的風格可以看出有年紀。免治馬桶使用起來也正常。大吹風機沒毛病。小吧臺、小冰箱、簡單的外出掉外套的衣櫥。整體讓你感覺老舊但算干凈，多處墻壁的壁紙因受潮膨脹，這點讓房間的等級再次打了折扣。有一個不知道是貼心還是驚嚇的設計，房間與小吧臺處有到拉門。可以閉合起來增強走到隔音與讓房間空間更為私密，問題是關起拉門后，浴室一片透明玻璃可以直接看到正在浴缸泡澡及使用馬桶的室友。加上走道燈是感應式的，在半夜起床很容易被這道玻璃反射的畫面驚嚇到自己，上廁所是廁所的亮光也會影響到其他正在休息的人。整體房間最差的體驗這次非凡国际遇到海云臺海灘旁道路半夜一群重機呼嘯而過及超跑的聲浪剩聲，跟飯店反應幫非凡国际更換到高樓層1401層。結果確實直接幫非凡国际樓層提高但是換到最接近馬路的十字路口搖滾區。一直吵鬧到持續到凌晨四點，體力不支才昏迷入睡。原本以為冬天下雪的國家，知名飯店應該都會有雙層玻璃用以防寒隔熱作用間接達到隔音效果。但在首爾光化門新羅舒泰是，在海云臺并沒有這個設計。這次體驗讓我在首爾住宿光化門新羅舒泰的好體驗就在這里得到一次性的破滅。總是更換房間后，飯店人員有提供免費的點心飲品做補償。還是建議把修繕與隔音做好對得起自己飯店的檔次才是重點。后來才發現原來飯店標準房的價格收費以樓層計價，房間格局基本大差不差，就差冰箱是否有免費點心飲品而已！除非更高級的海景或行政之類的才有差別。
酒店回復：
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to room conditions and service during your stay at our hotel.We have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Haeundae, Shillastay
Guest user（家庭旅游） 2024-07-01
地理位置非常好在海云臺沙灘對面，家庭海景房正對海景。房間不大但足以打開28寸行李箱，干凈隔音好，但是走廊味道有點奇怪的騷味。前臺登記有點慢，客人挺多但服務員態度友好英語溝通沒有問題。雙人大床偏小，枕頭被子舒適度??。總而言之還是很不錯的。
酒店回復：
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and yourfamily good health and peace.General Manager Shilla Stay Haeundae
Guest user（夫妻／情侶） 2024-07-01
酒店位置很近海云臺沙灘，過對面馬路就是，值得一贊。而酒店嘅負評就是房間浴室設計，浴缸非常跣大家要小心，沖涼啲水會淺到浴室地下上，地上全部都濕曬??。大堂好像沒有冷氣的，在7、8月天真的不好受。
酒店回復：
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about the you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services.We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae
Guest user（Family） 2024-06-01
Great location and very close to the beach. I went with my family off two children and they love the hotel!
酒店回復：
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay
Guest user（Couples） 2024-06-01
Reached at 3pm and was told our room wasn't ready and had to wait until 3.30pm. Our room was clean and location was pretty convenient. - walking distance to haeundae market and beach - 5000 won cab fare to Mipo station and Busan x Sky - 23000 won cab fare to Gimhae Airport
酒店回復：
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay
Guest user（Family） 2024-05-01
Thankful for the complimentary water! The soap and shampoo was also good. They do not provide complimentary toothbrush and toothpaste so can bring your own.
酒店回復：
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and yourfamily good health and peace.General Manager Shilla Stay Haeundae

新羅舒泰酒店海云臺海灘?（BEXCO）預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

其他咨詢：+82-2-22300701 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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新羅舒泰酒店海云臺海灘?（BEXCO）地址：釜山 · 釜山 · · 46 Haeun-daero 570beon-gil, 海云臺區, 48093 釜山, 韓國

新羅舒泰酒店海云臺海灘?（BEXCO） ◎ SHILLASTAY HAEUNDAE BEACH (BEXCO)
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新羅舒泰酒店海云臺海灘?（BEXCO）

客戶評價 由實住客人提供的真實點評

Guest user（與好友旅游） 2024-09-01

Guest user（家庭旅游） 2024-09-01

Guest user（家庭旅游） 2024-09-01

Guest user（家庭旅游） 2024-07-01

Guest user（夫妻／情侶） 2024-07-01

Guest user（Family） 2024-06-01

Guest user（Couples） 2024-06-01

Guest user（Family） 2024-05-01

客戶評價由實住客人提供的真實點評