客戶評價
由實住客人提供的真實點評
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There was visible mold on a painting in the room and a noticeable accumulation of dust throughout the space. the washing machine malfunctioned and failed to complete its cycle, leaving our clothes soaking wet and trapped inside the machine for over 20 hours. When a staff member attended the next day, the machine was simply set to a drying cycle; however, the clothes remained fully saturated and never dried. We were forced to leave with wet clothing.
Because the clothes were left soaking for such an extended period, colours bled and permanently stained several items. This has never occurred during normal wash cycles when a machine is functioning correctly.
We paid for a studio accommodation, and this experience was far below what was advertised and paid for.
In addition, parking instructions were not provided prior to arrival. We had to contact the hotel ourselves, resulting in about 40 minutes spent walking around attempting to locate parking. This was difficult as we were using eSIMs and were unable to make local phone calls.
when removing the sheets in the morning we found that the undersheet was stained with blood and other substances.
Despite raising all of these issues and having photographic evidence, the hotel refused to offer any form of refund or compensation.
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環境不錯就是辦入住程序有點不會搞
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一個沒有前臺的酒店，只能通過郵件跟酒店聯系，比較麻煩
但是大致上別的條件都説得過去
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Easy digital checkin process. Handy parking. Modern and clean room. Great to have a kitchen with woolworths just downstairs. Great food and coffee options in the complex. Amazing rooftop pool and sauna to relax. Convenient location. Will definitely stay again when in brisvegas. 10/10
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Good location, but the room just looks clean.
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The check in was smooth and the were quick to and questions
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An absolute nightmare to find and check in !
$200 “security deposit “ that they hold onto for so long is boarder line criminal . It’s more than the cost of the studio !
No sofa.
I won’t be returning
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衛生一般！最令我嘔心床單上和洗衣機內有好多女仕頭發?? 不過出入security 就好好
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Hassle fee service and very good quality
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Amazing ??
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南城廣場@拉姆布拉預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+61-1300-583151 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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南城廣場@拉姆布拉地址：昆士蘭 · 烏龍加巴 · · 148 Logan Road, 4102 烏龍加巴, 昆士蘭, 澳洲
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