Dear Mrs. Dina,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Dear Mr. Chapman,Thank you so much for your positive review about breakfast at our hotel! We are delighted to hear that you enjoyed the variety of options we provide. We always strive to offer the best selection to ensure our guests start their day right.We truly appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.Best Regards,Hermawan PriyatnaGeneral Manager
Dear Sir/Madam,Thank you for your review regarding your stay at our hotel. We’re pleased to hear that you appreciated our new facilities, the spacious room, and the variety of the restaurant menu. We’re also glad you enjoyed our large swimming pool.We apologize for the inconvenience you experienced with the room lighting and the presence of insects in the bathroom. We have informed our housekeeping and maintenance teams to promptly address these issues. Feedback like this helps us improve the quality of our services.We hope to welcome you back and provide an even better experience during your next stay. Thank you for your visit and for choosing our hotel.Warm regards,Hermawan Priyatna General Manager
Dear Mr. Setiawan,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Dear Mr/Mrs. Kw,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Dear Sir/Madam,Thank you for your kind review! We are delighted to hear that you found our environment to be nice and clean. Providing a pleasant and hygienic atmosphere for our guests is one of our top priorities, and we are glad to know that we met your expectations.We appreciate your feedback and look forward to welcoming you back to our hotel in the future!Best Regards,Hermawan PriyatnaGeneral Manager
Dear Mr. Stevan,Warm Greetings from Harper MT Haryono Jakarta.We are very happy to hear from you and your input means a lot to us as motivation to continue to improve the quality of our services.We apologize regarding the level of cleanliness in the room which was beyond your maximum standards and caused a less than memorable experience while at the hotel. We will conduct "Refreshment Training" for our staff to continue to improve cleanliness standards continuously.Hopefully this will not be a reason not to return to the hotel. Thank you for taking the time and providing great feedback.Best regards,Hermawan PriyatnaGeneral Manager
Dear Sir/Madam,Salam Hangat dari Harper MT Haryono Jakarta.Kami sangat senang mendengar dari anda dan masukan anda sangat berarti bagi kami sebagai motivasi untuk dapat terus meningkatkan kualitas dari pelayanan kami. Terima kasih atas waktunya dan kami tunggu kedatangannya kembali di hotel Harper.Best regards,Hermawan PriyatnaGeneral Manager
Dear Mr. Noviandi,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Dear Mr. Yifengayifeng,Warmest Greeting from Harper MT Haryono Jakarta.Thank you for the time to share us your survey for our hotel.We are glad to see your feedback and I am sure this will serve as an encouragement to strive to continuously improve the quality of our services.We are waiting to welcome you back in the nearest future.Sincerely,Hermawan PriyatnaGeneral Manager