客户评价
由实住客人提供的真实点评
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I had called up the hotel before hand and told them that we will be reaching at around 4 AM in the night please keep room ready , but on arrival they took full fifteen minutes to check us in first they said they only have disable friendly room , I said it's not done , then they reluctantly gave me a normal room, saying that it was meant for some other customer , really said and above all they said the invoice will be mailed , I have called up thrice still no invoice received
Taj is known for its service culture , but it's sad to see such low level
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The trip to Chennai was amazing and wonderful. The staff was friendly and food was amazing.
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A budget version of other Taj hotels.
The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk.
Then there's no porter service, so you're meant to carry your own luggage to your room.
The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying.
That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service.
If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.
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Room was clean. Hotel close by to T Nagar and Pondy Bazaar, 8 min auto ride. Service was slow. Our baggage came up late. Requested for ice, never came and had to make another call.
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Taj club house is one of the best hotel at Chennai. It was comfortable stay.
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Really enjoyed my stay here! The room was spotless and cozy, and the service was outstanding. The staff made me feel welcomed throughout my stay. The breakfast was delicious with plenty of options to choose from. A great place to relax — I would happily come back again.
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Everything is good
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早餐buffet选择还算丰富，游泳池及健身房在整修竟然没有提前告知，但整体舒适度还可以，也安排到附近同集团健身房，但就是比较麻烦。
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Nice place. Breakfast super. Friendly staff. Ok. !city centre near by mall and metro station
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My recent stay at Taj Club House was quite disappointing. The service was slow and lacked warmth — the overall atmosphere felt more like a funeral parlour than a hotel. No one greeted or acknowledged us throughout the stay, and there was a clear absence of hospitality.
The phone in our room wasn’t working, so every small request required multiple follow-ups. The Wi-Fi connection was poor the entire time. Although I requested to speak with the duty manager, there was no meaningful response.
On a positive note, Imran Khan at the reception was polite and efficient during check-in. Breakfast was decent, but the staff seemed rushed and distracted, focusing more on tasks than on guests.
Overall, it was an underwhelming experience that fell short of the standards expected from the Taj brand.
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泰姬俱乐部大厦酒店预订电话：+8620-86009099
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其他咨询：+91-44-66313131 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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泰姬俱乐部大厦酒店地址：泰米尔纳德邦 · 金奈 · · 2, Club House Rd, Express Estate, Royapettah, 600002 金奈, 泰米尔纳德邦, 印度
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