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海王星普瓦尼海滩度假村及水疗中心桑给巴尔

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

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Guest（Family） 2025-09-01
This is a very nice and beautiful beach resort along the east coast of Zanzibar. The staff was so friendly, the accommodations nice, beach was spectacular colors and chairs in the shade easy to find. All inclusive food was good, typical for a resort and drinks plentiful. Mosquito nets for the beds, bottled water for use in the room. Special thanks to the staff for their friendly and prompt service! Note that many of the rooms are up the hill. The partial ocean view rooms, including ours were 71 steps up and down. For younger people this isn't a big deal, and the staff in the lobby is happy to take older folks like us up the hill in golf carts. We'd stay here again!
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation, The Neptune team.
Guest（Couple） 2025-09-01
My partner and I stayed here for 10 days in late September. On arrival we were greeted at reception with a drink and a much-needed hot towel after a very long flight. From the moment we arrived everyone we met was friendly and welcoming. Our luggage was taken to our room while we were checking in, during checking we were provided a map with all relevant information such as restaurant times and provided services. Once checked in we were taken by golf cart to our room, this was up a very steep hill but the golf cart service is complimentary. The room was clean, tidy and spacious. It came with a large balcony which had 2 chairs and a table. The room contained a large and comfy 4 posted bed with mosquito netting all around, a vanity table and large mirror, Side board with Tea and Coffee facilities, a mini fridge with complimentary soft drinks, a wardrobe with an ironing board, iron and umbrellas. The room also provided Towelling robes, Slippers, pool towels and a beach bag. The bathroom was large, it has 2 sinks and a big shower with a waterfall head, the toilet was quite high for me (5’3) my feet dangled but it did what its meant to do. It also provided a shaving mirror, large mirror, powerful hairdryer and large towels. Steps are available to go down the hill, each step has a low step down so it is not to hard on your knees or you can call reception for a golf cart. Reception has a lovely fountain which is always decorated with fresh flowers and comes with friendly and welcoming staff. The main pool with the pool bar has both deep and shallow sections and is very large. There is also another large pool with both deep and shallow sections, this is closer to the buffet and is significantly quieter. Both however are clean. The buffet restaurant which can be used for Breakfast, lunch and dinner is a large area with plenty of helpful staff and lots of choice when it comes to food, the also offer the Italian as a place to go for lunch. For dinner there are also 3 restaurants you can book, Italian, Indian and Thai, our favourite was the Indian but all are very good with a decent amount to choose from. There is a gourmet which you can book and pay for, we did not attend this so can not comment. Evening entertainment is also available, this is on the ‘stage’ area near the main buffet restaurant, this unfortunately goes on at the same time as dinner so you are not able to fully enjoy the show, I feel this would be better if, for example is started 1 hour after dinner begins, then people can chose to have dinner early but still catch the show. The beach is a few steps from the pool, powdery white sand, there are plenty of sun loungers and if you cant find one in the spot you like then one of the very helpful beach attendants will be there to assist. There is a wall to stop the waves and then the sea, beyond the wall you will find a few men and women selling tours, trinkets, clothes and so on, they are not harassing, and a simple no thank you if you aren’t int
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation, The Neptune team.
Guest（情侣） 2025-08-01
The rooms were impeccable, beautiful. The grounds were immaculately maintained. The staff and overall customer service was top notch, among the best we've ever encountered. The food was outstanding....much better than cruise ship food. We couldn't have been more impressed.
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation,The Neptune team.
Guest（Family） 2025-08-01
Lovely Zanzibar hotel with a tasty, varied buffet. We loved the Thai restaurant! Friendly, welcoming staff, beautiful sea (tides can limit swims) and a beach needing more setup.
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation, The Neptune team.
Guest（Family） 2025-08-01
I hesitated to write a review for a long time, but finally I have to write it. The hotel is quite nice, the staff is also okay. The food was not much for a 5 star hotel, Cocktails at the bars were quite good, although the best were by the pool. Now to my big experience. In the bathroom above the sink there are lamps, the first day I thought they were putting rice in the lights because of the humidity, but then I found out that it was moving and that they were bugs. We went to the reception and asked them to solve it somehow. The gentleman came and made a cone out of paper and poured the bugs in there, but it didn't work very well and we now had bugs everywhere, even in our toothbrushes. Everyone can imagine when bugs are marching in your hygiene items. A big argument broke out and I refused to return to that room. Finally, the hotel manager came and offered us a room change. A visit to the room convinced me that this room was not free of bugs either and the lamp in the bathroom was broken. There was a big argument that there was no room available, but in the end it was, because a guest with suitcases at the reception is not good for the hotel. Please, everyone who stays here, especially check the bathrooms and don't think like me that there is rice in the light. I was told that it was normal. It didn't seem like I was sharing my bathroom with bugs in a 5-star hotel. Blanka Leva
酒店回复：
Dear Esteemed Guest, Warmest greetings from Neptune Hotels. We sincerely appreciate you taking time to share your feedback with us. In the realm of leisure and hospitality, the insights and opinions of our valued guests are truly invaluable. Your comments are crucial in helping us understand how we can improve our offerings and services. Your observations have been noted with utmost seriousness. We are committed to addressing any concerns and enhancing our guest experience, ensuring that each moment with us becomes as magical as envisioned. We would be honoured to have the opportunity to welcome you back to one of our enchanting Beach Resorts or captivating Safari Lodges. With our deepest appreciation, Alok Prabhakar General Manager
Guest（家庭旅游） 2025-08-01
Situato nella zona nord-est a circa 1h di auto dall aeroporto e da stone town, ottimo resort su una spiaggia bellissima. Lingua di sabbia di fronte alla spiaggia che e’ meta di passeggiate durante le basse maree. Personale gentilissimo e ottimo F&B.
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation, The Neptune team.
Guest（其他） 2025-07-01
War sehr sch?n, sch?ne Anlage, kann man empfehlen
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation,The Neptune team.
Guest（情侣） 2025-07-01
Zarezerwowany pokój z widokiem na morze, dostali?my pokój z widokiem na ogród. WiFi praktycznie nie dzia?a, ?niadania bardzo s?abe kawa niedobra. Ale na plus cisza i spokój bardzo dobre obiady i kolacje. Donoszenie drinków do le?aków, bardzo dobre drinki, napoje przek?ski. Sklepik z pami?tkami drogi, ceny zaczynaj? si? od 4 USD wzwy?. Pla?a cudowna, pi?kny bia?y piasek jak gips, nogi si? nie zapadaj?… psuj? wszystko miejscowi, Masajowie, nagabuj?cy co chwil?, trzeba czuwa? aby móc wej?? do oceanu. Sa bardzo mili ale kończ?c rozmow? z jednym podchodzi 5 kolejnych co jest strasznie irytuj?ce. ?Ochrona hotelu” sobie z tym kompletnie nie radzi lub nie chce radzi?. Obok hotelu z jednej i drugiej strony czeka po 60 osób gotowych wzi?? Ci? na raf? za 100 USD lub sprzeda? Ci bransoletki masa?e i wszystko inne. Nie przejdziesz sobie pla?a od tak. Je?li mo?esz kup buty i id? sam przez wod? omijaj?c ich. Hindusi w hotelu i rodziny stawiane s? na 1 miejscu. Je?li s? w restauracji wszyscy obok nich skacz?, Ty na kaw?, wino itp b?dziesz czeka? ponad pó? h, oni s? wa?niejsi ni? go?cie. Obs?uga nie ogarnia stolików. Nie wiem jak ten hotel uzyska? 5 gwiazdek. Ogólnie ogród pi?kny , bary super ale nie odpocz?li?my…. W ostatnim dniu wy??czono nam dost?p do WiFi oraz aplikacji biura podró?y…. Wszystko inne dzia?a?o wi?c to nie przypadek… by?o naprawd? fajnie ale nie przyjecha?bym drugi raz. By?em zobaczy?em i tyle.
酒店回复：
Dear Esteemed Guest, Warmest greetings from Neptune Hotels. We sincerely appreciate you taking time to share your feedback with us. In the realm of leisure and hospitality, the insights and opinions of our valued guests are truly invaluable. Your comments are crucial in helping us understand how we can improve our offerings and services. Your observations have been noted with utmost seriousness. We are committed to addressing any concerns and enhancing our guest experience, ensuring that each moment with us becomes as magical as envisioned. Thanks and Regards Alok Prabhakar General Manager
Guest（独自旅游） 2025-06-01
Das Neptune Pwani Beach Resort & Spa besitzt alles was man sich ertr?umen kann. Sehr sch?ne und weitl?ufige Anlage, direkt am Indischen Ozean. Gro?e und gepflegte Zimmer mit riesiger Dusche. Die gesamte Anlage ist super gepflegt. Essen von früh bis sp?t ausgezeichnet. Lob an die Küche! Das Personal ist unglaublich freundlich und zuvorkommend. Hier m?chte ich mich besonders bei Hassan bedanken, welcher an der "Nzuri" Poolbar immer k?stliche Cocktails zauberte. Die waren alle erstklassig! Ein sehr freundlicher und authentischer Barkeeper, der sein Handwerk hervorragend versteht. über Hassan bekam ich au?erdem 3 sehr sch?ne Privattouren (Stone Town, Jozani Forest und Mnemba Island zum Schnorcheln) mit Guide Mata (in Deutsch)" vermittelt. Einen sehr, sehr netten und erfahrenen Touren-Guide. Wer Lust hat, einfach bei Hassan an der Poolbar nachfragen. Wenn die Poolbar voll war, konnte ich von der Sonnenliege aus, ersatzweise auch bei der Poolbedienung Msena bestellen. Flotter Service und er war immer mit einem L?cheln im Gesicht unterwegs. Am Abend konnte man unter anderem gemütlich in der Sportbar "Ngalawa" sitzen. Die Bedienung, Raphael und Busaro Gichamu, auch hier Top. Der Getr?nkewunsch wurde quasi von den Augen abgelesen bevor man sich setzen konnte. Ich habe mich egal wo im Hotel - rundum aufgehoben & versorgt gefühlt. Danke für diesen tollen Urlaub! Ich komme gerne wieder.
酒店回复：
Dear Esteemed Guest, Warmest Greetings from Neptune Hotels. We are profoundly grateful for your thoughtful feedback. In the realm of leisure and hospitality, the invaluable insights and heartfelt opinions from our cherished guests are truly indispensable. Thank you for taking the time to share your experience with us. Your words not only assist us in our continuous journey towards excellence but also inspire our team to strive for even greater heights. We are truly honoured by your patronage and are committed to making each moment with us as magical as the last. We earnestly look forward to the privilege of welcoming you back to one of our enchanting Beach Resorts or captivating Safari Lodges in Masaai Mara, Serengeti or in Ngorongoro. With our deepest appreciation, The Neptune team.
Guest user（Couples） 2024-11-01
Superb hotel on the edge of a white sand beach. Great kindness of all the staff. Excellent cuisine. Thanks to Allen at the beach bar for your good humor and your kindness on a daily basis. Your excellent cocktails and your always very clean bar.
酒店回复：
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

海王星普瓦尼海滩度假村及水疗中心桑给巴尔预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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海王星普瓦尼海滩度假村及水疗中心桑给巴尔地址：桑给巴尔北区 · Kaskazini A · · Pwani Mchangani, Kaskazini A, 桑给巴尔北区, 坦桑尼亚

海王星普瓦尼海滩度假村及水疗中心桑给巴尔 ◎ Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive
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海王星普瓦尼海滩度假村及水疗中心桑给巴尔

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-09-01

Guest（Couple） 2025-09-01

Guest（情侣） 2025-08-01

Guest（Family） 2025-08-01

Guest（Family） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（其他） 2025-07-01

Guest（情侣） 2025-07-01

Guest（独自旅游） 2025-06-01

Guest user（Couples） 2024-11-01

客户评价由实住客人提供的真实点评