Dear Valued Guest,We’re pleased to hear that you enjoyed the quiet and comfort of your stay and found our restaurant to be a good choice among others in the area. We strive to provide a serene environment and quality dining experience for all our guests. Regarding the check-in process, we always aim for efficiency and will take your feedback into consideration as we continually improve our services. Thank you for your patience and for sharing your overall positive experience. We look forward to the opportunity to serve you again.Best regards,Kimberly GeveraGuest Service Manager
Dear Wudihanbaobao,We are absolutely delighted to hear that your stay at Bandara Villas Phuket was a series of “good, good, good!” moments. It’s wonderful to know that the beauty of the beach, our Chinese friendly service, and the privacy of our private beach all contributed to your recommendation of our villa for a holiday.We’re glad that the swimming pool, though not large, brought you happiness and that the room’s scenery provided a comfortable backdrop for enjoying the sunset. It’s also great to hear that you enjoyed the taste of our restaurant’s offerings and found more culinary delights just a walk away from the hotel.Thank you for sharing your experience, and we look forward to welcoming you back for another comfortable and scenic stay.Warm regards, Kimberly GeveraGuest Service Manager
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you had a great stay and appreciated the surprise decoration for your engagement celebration.We are glad that you found our facilities to your liking. However, we apologize for the oversight regarding your airport transportation on your check-out day. We appreciate your understanding and are relieved to hear that the issue was resolved smoothly.Your feedback is invaluable to us as it helps us improve our services. We look forward to welcoming you back for an even better experience in the future.Warm Regards, Kimberly GeveraGuest Service Manager
Dear Priyanka Agarwal,Thank you for your feedback. We are delighted to hear that you found Bandara Villas beautiful and clean, and that you appreciated the care provided by Ms. Kimmy. Your kind words about her service will surely be passed on.We are also glad to hear that Trip.com was able to resolve the system error to your satisfaction.However, we regret to hear that our breakfast did not meet your expectations. We strive to provide a high-quality dining experience for all our guests, and your feedback is crucial for us to improve in this area.We appreciate your candid feedback and look forward to welcoming you back for a better experience in the future.Warm Regards, Kimberly GeveraGuest Service Manager
Dear Valued Guest,Thank you for taking the time to share your experience with us. It's lovely to hear your kind words of appreciation for our location. We look forward to welcoming you back in the future for another memorable stay.Best regards,Kimberly G.Guest Service Manager
Dear Dusty,Thank you for the heartwarming review! Your appreciation for our service means a lot to us. It was an absolute pleasure to have you as our guest, and we cannot wait to welcome you again soon.All the best,Kimberly G.Guest Service Manager
Dear Sharon,Your warm words have truly brightened our day. We are delighted to hear that you and your mother had a fabulous time at our villa, taking in the natural splendor of the beach and enjoying the privacy of your pool. It is wonderful to hear such kind words about our staff, especially Kimberly, Art, and Pete. They are indeed a valuable part of our team.We understand your comment about the food variety and appreciate your perspective. It's great that you discovered local restaurants nearby, adding to your overall experience. Don't worry about not being able to utilize our programs, we will ensure that you will fully experience all we offer on your next visit.Thank you for recommending our dinner to others. We strive to create memorable experiences for our guests, and it seems we succeeded in your case. Your review is a testament to our team's dedication. Warm regards,Ampiwan BurapamongkolchaiResort Manager
Dear Chuacs,Thank you so much for having shared such a positive review. We are most delighted to read that you have spent a fantastic time in our beautiful resort.Also thank you for your kind and encouraging comments towards our staff, especially Sak, Kimberly and Pete. We are indeed fortunate to have a team of well-trained professionals who are the real asset to this hotel. Once again thank you very much for summarizing your amazing experience you had with us and we will definitively share your comments to our entire team. We are looking forward to welcome you back soon at Bandara Villas Phuket.Kind Regards,Ampiwan Burapamongkolchai Resort Manager
Dear Guest,Thank you for your review. We hope to welcome you again soon.Best Regards,Kimberly GeveraGuest Service Manager