I celebrated my birthday at Carillon Miami with my two daughters, and the experience was unforgettable. The staff’s warmth and attentiveness made us feel truly welcomed and cared for. Every detail was impeccable, creating a sense of elegance and comfort. The only minor drawback was the lack of hot water on our last day, but it did little to diminish an otherwise exceptional stay.
Excelente estancia vacacional en familia!
Pasamos unas vacaciones súper ricas en compa?ía de familia (2 ni?os de 4 a?os), el servicio del hotel fue super bueno y limpieza. Me encantó que tienen múltiples opciones para hacer ejercicio, despejarte y descansar. Un Resort muy completo. La suite bonita y muy cómoda para familias…! Definitivamente lo recomiendo y volveré!
This property charged $400 per room for incidentals during a 2 days stayin addition to full payment on arrival. Haven’t received the credit yet. There is a $98 plus tax resort fee. Housekeeping woke us up before 9am despite having DND light on . Front desk never picked. Loud banging in bathroom. Rooms were nice but not worth it.
Not 5 stars
The pro, the service was quick and friendly. The cons, looks like it was a 5-star hotel years ago, but definitely more dated and worn now. The spa was very crowded and not inviting or relaxing. For a wellness resort, there were so many kids - definitely not the relaxing environment I was hoping for. The adult pool had a lot of garbage around and no service.
Lovely property. Very strict beach staff that won’t let you eat/drink anything unless purchase at the hotel. I understand - but when you are with kids and need a lm affordable snack or drink that should be allowed. Hotels have made the food options so unbearably unaffordable so this is not appreciated. Constantly asking for you room and whether you are staying there feels low class. Also air conditioner/fab in the room is sooo loud - enough to wake you multiple times a night