Thank you for leaving feed back following your stay. We must admit we are confused by your review, having asked you multiple times if everything was to your liking during your stay and also again when you telephoned after you checked out, enquiring about lost property. On all occasions you replied that you enjoyed your stay and was happy. We are saddened that you didn't come to us direct as we could have moved you to another room. We have had our maintenance team address the issues you pointed out and thank you for bringing them to our attention. We hope to see you again if you ever visit the UK.Best Regards,Reception - The Andel Lodge