锦江之星品尚酒店（镇江西津渡万达广场店）

Jinjiang Inn Selected (Zhenjiang Xijindu Daxi Road)

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Guest user（Solo travelers） 2023-07-01
Members of staff at the hotel, including receptionists, are very nice and friendly, welcoming my arrival, greetings 'Hello' every time with big smile on their face. My stay was very comfortable and enjoyable. HOWEVER, there is only one small problem. When you book a room, please check very carefully if the room you are booking has a window or not. On the Trip.com site, it says; 'Has a window' 'Partially has a window' 'A fixed window' or something like this. Not only see some photos of the rooms on the website, but also carefully check if the room you are booking surely has a window or not. When I checked-in, I was told that my room had NO window. It was O.K. if you were in your room only to sleep, because the room is large enough, clean enough and comfortable enough. Nothing is wrong with the room itself at all. However, I found on the following morning that I could not see how the weather was like until I actually went outside, because I could not see outside from the window.
酒店回复：
Ddear guest: I am sorry that I did not get you full praise,thank you for your continuous encouragement,to give us strive for space and foward momentum,we will continue to sublimate our services,improve our facilities, to reach the standard of full marks in your mind,small row sincerely look forward to your visit again!

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