Dear Guest, Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you enjoyed the charming setting of our guest house in the heart of Lourmarin. As a guest house, we offer a more relaxed and intimate experience, which can differ from the services provided by larger 4-5 star hotels. However, we understand your concerns regarding room cleaning, pool amenities, and luggage assistance, and we will use your feedback to enhance our services. We hope to have the pleasure of welcoming you back in the future for a more enjoyable stay. Best regards, Lo?s Verset General Manager