Dear Ethan,Thank you for your wonderful feedback! We are so pleased that you enjoyed our hidden-away location, service of our excellent staff and rooms. We are glad you found us and look forward to welcoming you back for another great stay!Kind regards,Team?Taru?Villas
Dear George,Thank you for your lovely review and for choosing us as your favorite hotel during your journey across Sri Lanka! We are delighted that you appreciated our accommodation, thoughtful design and unique forest setting. We are delighted to hear that our team’s warmth and helpfulness, especially in the dining area, made a memorable impact.We are also happy the authentic food met your dietary needs and was among the best you tried. Your recommendation means so much to us. We are glad our location suited your plans for visiting Sigiriya and Minneriya Park. Thank you again and we hope to welcome you back for another exceptional stay soon!Kind regards,Team?Taru?Villas
Dear Denise,Thank you for sharing your wonderful experience! It is nice to hear that everything from the friendly service and beautiful rooms to the pool area, bedding, showers, and delicious Sri Lankan cuisine made your stay extraordinary. Your appreciation means so much and we would be delighted to welcome you back anytime!Kind Regards,Team Taru Villas
Dear Sebastian,Thank you very much for sharing your detailed feedback. We truly appreciate you taking the time to let us know about your experience.We are happy to hear that you found our rooms clean and beautiful and that our team members made genuine efforts to take good care of you.We regret to hear that some aspects of your stay did not meet expectations. Your comments regarding the coordination between teams, food quality, and overall service flow have been carefully noted. Please rest assured that we are reviewing these areas closely with our management team to make the necessary improvements.We also apologize for the inconvenience caused with your consecutive bookings and the misunderstanding regarding room service and checkout. We understand how frustrating that must have been and we will ensure this situation does not happen again.Thank you once again for your valuable feedback. It helps us improve and serve our guests better. We hope to have the opportunity to welcome you back and provide you with a more authentic experience next time.Kind Regards,Team Taru Villas