Dear Hilary,Thank you for choosing Icon Malabar.We are pleased to hear that you enjoyed your stay with us, even if it was a short one, and that you found your room clean, well equipped, and comfortable.We are especially glad that you appreciated the luxurious bathroom, the hot shower, and the balcony, which allowed you to enjoy some fresh air. Your kind comments mean a lot to our team.We hope to have the pleasure of welcoming you back for a longer stay in the future.Kind regards,Maite García,Experience Manager
Dear guest,Thank you for choosing Icon Malabar.We are delighted to hear that you enjoyed our convenient location in the Soho area, found your room clean and well-equipped, and appreciated the excellent shower.We are also pleased that our staff made a positive impression and that you enjoyed our breakfast selection. It is especially rewarding to know that you would happily return, and we look forward to welcoming you back on your next visit to Málaga.Kind regards,Maite García,Experience Manager
Dear guest,Thank you for choosing Icon Malabar.We are thrilled to hear that you enjoyed our central location, the spacious and comfortable room, and the helpfulness of our staff.It is especially rewarding to know that you had a really enjoyable stay and that you would recommend our hotel. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Málaga.Kind regards,Maite García,Experience Manager
Dear guest,Thank you ro choosing Icon Malabar.We’re truly sorry to hear that your stay did not meet your expectations, and we appreciate your detailed feedback — it helps us identify areas where we can improve.We apologize if the reception did not feel welcoming upon arrival. Providing a warm and attentive greeting is very important to us, and we will reinforce this with our team to ensure a better experience for future guests.We’re also sorry to hear that the room layout and furnishings were not ideal for you, especially regarding the curtains and the bathroom configuration. We understand how this can be uncomfortable for guests with allergies or who prefer a more spacious layout. Your comments will be shared with our design and maintenance teams for future improvements.Regarding your experience in the restaurant, we sincerely regret the lack of service you encountered. This does not reflect the standards we strive to uphold, and we will be reviewing the situation with our staff to ensure this does not happen again.Kind regards,Maite García,Experience Manager
Dear guest,Thank you for choosing Icon Malabar.. We are delighted to hear that you enjoyed our prime location in the Soho area, the cleanliness of your room and the hotel overall, and the friendliness and professionalism of our team.We appreciate your note regarding breakfast hours and will take it into consideration to improve clarity for our guests.We truly value your comments and look forward to welcoming you back on your next visit to Málaga.Kind regards,Maite García,Experience Manager