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Onsen Premium Suites @ Tambun Ipoh

Comment
  • Guest：Nice view and very close to the Sunway Lost World theme park
  • Guest：The hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.
  • Guest：Spoiled my holiday mood. In malay they called it ‘kena sidai’. Pagi2 dah whatsapp pasal deposit n rules semua. No issue at all. They said cant check in early. Ok im good. The replied will send all the details password etc etc after 3pm? Or half an hour before arrival. Well as my understanding, the check in time is at 3pm. At least they should provide all the details to the customer at 2.30pm onwards, BEFORE 3pm. Thats no ONE. I whatsapp them again at 3.17 saying that im on my way to tambun. Roughly around 1hr before arrival. Luckily i stopped nearby to tapau my food around 35mims. After then i text them again hello. N the admin replied just hello? Im not sure that is auto replied or what but im sure the one who whatsapp me first early in the morning is a human. Text them again saying to reach tambun in 20mins less. But no replied! Until i arrived still no replied. Luckily second trying of call them someone picked up and ask to wait the details. Hello since 3.17pm text them about my eta but no one replied my text! Finally at 4.54 pm they send me the details and apologise due to the technical issue. But the damage has been done. At least the management can reach customers using others numbers. In my understanding everything is in the system. When i request for early checkin atleast by 1 or 2pm they said cannot but the drag my checkin in time is it okay??? Almost 2hours from the checkin time. At 5.03pm only we just collect the keycard. Such a terrible experience + terrible management
  • Guest：A clean and modern place located right next to Lost World of Tambun — very convenient for families. Rooms are spacious with nice mountain or theme park views. The onsen-style pool is relaxing and well maintained.
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Room

Onsen Premium Suites @ Tambun Ipoh

  • Address :  Sunway Onsen Suite, 31400 Ulu Kinta, Perak,,Ulu Kinta,Perak

  • Reserve :  +8620-86009099
    Busy or no answer, online booking please!

  • Foreground Tel: +60-1157651449
      (Catering Entertainment)

Onsen Premium Suites @ Tambun Ipoh reserve：+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment：+60-1157651449   Meeting room reserve

Onsen Premium Suites @ Tambun Ipoh address： Sunway Onsen Suite, 31400 Ulu Kinta, Perak,,Ulu Kinta,Perak

怡保淡汶-温泉高级套房 ◎ Onsen Premium Suites @ Tambun Ipoh

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