Dear Abdulaziz,Thank you so much for taking the time to share your feedback and for rating us as “Very good”!We’re truly glad to know you had a pleasant stay. Your satisfaction is our top priority, and your kind words mean a lot to us.We hope to welcome you back again soon and provide an even more wonderful experience on your next visit!Warm regards,Savitsky Plaza
Dear Laotanlong,Thank you very much for your detailed and thoughtful review.We are delighted to hear that you enjoyed the beautiful surroundings, the canal view, and the light show, as well as the in-room amenities like the capsule coffee machine and international plug compatibility. It’s wonderful to know that you consider our facilities among the best in Samarkand — that truly means a lot to us.We also appreciate your kind words about the restaurant service and variety of dishes — your compliments have been shared with our culinary team.At the same time, we sincerely apologize for the inconvenience you experienced during check-in and the delay in room preparation and water replenishment. Your feedback is extremely valuable, and we are already working on improving these aspects, especially during peak hours.We truly hope to welcome you again and provide you with an even smoother and more enjoyable stay next time.Warm regards,Savitsky Plaza
Dear Mr. Wan,Thank you for your feedback.Our hotel is indeed located in a newly developed and modern area, which is still growing and transforming. While the surroundings may seem quiet now, the location offers a peaceful atmosphere and convenient access to key parts of the city.We look forward to welcoming you back again soon!Kind regards,Savitsky Plaza
Уважаемая Valeriia,Благодарим вас за такой искренний и тёплый отзыв! Нам невероятно приятно читать, что вы по достоинству оценили атмосферу отеля, внимание к деталям и заботу о комфорте каждого гостя.Особое спасибо за тёплые слова в адрес нашей команды — для нас большая честь знать, что наше старание не остаётся незамеченным. Также рады, что вам пришёлся по вкусу пивной ресторан и его круглосуточная работа, а вид с террасы стал для вас настоящей "вишенкой на торте".С нетерпением будем ждать вашего следующего визита в Savitsky Plaza — всегда рады снова видеть вас среди наших гостей!С уважением,Savitsky Plaza
Dear Koushik,Thank you for sharing your feedback.We are truly sorry to hear that your experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience you may have encountered during your stay. At Savitsky Plaza, we continuously strive to provide our guests with the highest level of hospitality, and we regret that we fell short in your case.Your comments have been carefully noted and shared with the relevant departments so that we can take the necessary steps to improve. We value your opinion and view it as an important opportunity to learn and grow.We hope you will give us another chance in the future to provide you with the level of service and comfort that we are known for.Kind regards,Savitsky Plaza
Dear Guest,Thank you so much for your kind and thoughtful feedback!We are truly delighted to hear that you appreciated the design and ergonomics of our hotel, as well as the beautiful views. It's especially rewarding to know that our team made a positive impression — we always strive to provide warm, attentive service to make every guest feel welcome and cared for.Your words are a great motivation for us, and we’re honored to have had the opportunity to host you.We look forward to welcoming you back to Savitsky Plaza in the near future!Kind regards,Savitsky Plaza