Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the inconvenience you faced during your stay. Not having linens and blankets available for the sofa bed, especially in cold conditions, is certainly not acceptable and should have been addressed promptly.We understand how staffing challenges and service delays can impact a guest’s comfort, and your comments have been shared with our leadership team so we can improve communication, preparedness, and response moving forward.We appreciate you bringing this to our attention and regret that your stay did not meet expectations. We hope to have the opportunity to provide you with a more comfortable and seamless experience in the future.
Thank you for sharing your feedback. We understand how important access to the fitness center can be and apologize for the inconvenience caused by the renovation and associated noise. These improvements are part of our efforts to enhance the overall guest experience, and we appreciate your patience during this time. We hope to welcome you back once the updates are complete so you can enjoy the finished space.
Thank you for sharing such a wonderful review. We’re delighted to hear that our team made a positive impression with their courteous and friendly service, and that your room provided the clean and quiet environment you were looking for. It’s always our goal to ensure a comfortable and welcoming stay for every guest. We truly appreciate you choosing us and hope to have the pleasure of welcoming you back again soon.
Thank you for taking the time to share your feedback and for rating your stay an 8/10. We’re happy to hear your experience was overall positive.While our brand does not offer a traditional continental breakfast, our Courtyard Bistro features a delicious breakfast menu along with Starbucks coffee and evening dining options.As for housekeeping, stayover service is provided every other day, though daily service is always available upon request. Our team is happy to accommodate your preferences to ensure a comfortable and seamless stay.We appreciate your comments and look forward to welcoming you back soon for an even better experience.
Thank you for your feedback. We’re glad you shared your thoughts about our beverage selection. As a Marriott property, we are aligned with a national partnership that features Pepsi products, which is why Coca-Cola products are not available on-site.We understand preferences vary and appreciate you letting us know your thoughts. We’ll be sure to pass along your comments so they’re heard.We hope to welcome you back for a more enjoyable overall experience.
Thank you for taking the time to rate your stay with us. We’re glad to know you had a positive experience overall. Since our goal is always to deliver a perfect 10 experience, we’d love to hear any suggestions you may have on how we could make your next stay even better. We truly appreciate your business and look forward to welcoming you back soon.
Thank you for taking the time to share your feedback. While I’m very glad to hear that our team’s service stood out during your stay, I sincerely apologize for the condition issues you encountered. We are currently undergoing renovations, which do impact some areas of the hotel, and I regret that this affected your experience.The concerns you mentioned regarding the room condition and hot water have been shared with our engineering and housekeeping teams so we can address them immediately. One of our elevators has already been scheduled for service as part of the renovation project, and we’re excited to have updated guest rooms and improved facilities once work is complete at the end of the year.We truly appreciate your understanding and patience during this transition, and we look forward to welcoming you back to a refreshed experience on a future visit.
Thank you so much for your wonderful feedback! We're happy to hear that our convenient location, professional team, and clean, well-maintained property helped make your stay enjoyable. We truly appreciate your kind words and hope to welcome you back again soon!
Thank you for staying with us and we hope to see you again.