客户评价
由实住客人提供的真实点评
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I stayed at the 2-bedroom suite for one night. Room is very spacious, but there are some disappointments.
We checked in at 7:30 pm, only to find out that the reception was already closed. Apparently, we were supposed to send a copy of our passport and pay the key deposit a day in advance to receive the access code for self-check-in. We had to drive to another nearby location to retrieve the key using the code. Another Australian guest mentioned that the hotel had called him in advance as a reminder, but since my phone number is not Australian, no one contacted me. In the end, I had to spend 20 minutes on an expensive international call to reach the hotel staff and get the key, but the Chinese staff on the phone is helpful.
Additionally, the room had a strong smell of disinfectant, and the hotel was located right next to a busy road, making it very noisy in the morning due to traffic. At around 9am, a cleaner unexpectedly used a key to open our room door, as if trying to rush us out. They claimed it was a mistake and that they thought the room was empty. Then, just 15 minutes later, another cleaner did the same thing—opening our door without permission. How could they make such a mistake twice? Shouldn’t they verify whether a room is occupied before entering? It felt like a serious invasion of privacy, and the overall experience was very disappointing.
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Colesにすぐアクセス出来てすごく便利だった。
ただ敷地内の1番奥にあるので迷いやすい。
调理器具も充実していますが、调味料はひとつも置いてないので用意する必要があります！まな板の汚れが取り切れていなかったのが残念だった。
蚁がいたのでそこも少し残念だった。
友达と子供を招待したが、すごく过ごしやすかった?喜んでいました。?
GCの主要地からは离れた场所だけど、车があれば全く问题ないです！
値段も1人で泊まるホテルの値段と変わらなかったのでここにしました。Hope islandは治安も良く最高です?
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We booked 2 bedrooms apartment.
The room is clean & comfortable.
It is located in Hope Island with a nice environment. It takes 5min walk to the Hope Island mall with different restaurant & supermarket nearby.
We can enjoy sunset with early dinner there.
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Had a poor experience. There was no check in details sent to me and waited over an hour to gain access to the building. Once eventually checked in the apartment was very nice and clean but again on check out, had no information. Tried contacting the contact details I had with no answer of phone, no reply to txts and it’s now the night on the day I checked out and I still haven’t had any contact of whether they got the keys where I left them
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We were here for a family trip and I was happy to choose this hotel and it is closed to sanctuary cove and also it has good staff that help me change my room when I got trouble with one of the curtain blind,
We stay four nights and the place was clean.
We can cook inside and also it is walkable to Cole’s supermarket and it has carpark space for free too
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Cockroach in the kitchen!!!! The room only have broom and no dustpan, so you need to pick up the rubbish by hand. Only one car spot, and other car needs to park on street but next morning you will get Red Notice.
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地点真的很方便，步行就到超级市场，职员也十分亲切友善，房子空间很大，特别感谢这些天职员们的协助，性价比高，强烈推介。
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希望之岛半岛酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+61-407898838 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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希望之岛半岛酒店地址：昆士兰 · Hope Island · · 5101 Harbourview Drive
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