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普拉納德拉格拉納達斯精品酒店

Hotel Boutique Puerta de las Granadas

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Guest（Couple） 2026-02-01
Hotel was great, room was just as described. The hotel staff were very nice and helpful. The location is on a quiet street but a city block from the Main Street of the city less than a km below the palace. A great view from the roof top restaurant.
Guest（Other） 2026-01-01
It was a great location and the hotel was very nice. The Flamenco show they recommended was excellent. It's walkable to everything but the bus is very close by.
酒店回復：
Dear Tania,Thank you very much for your kind review. We are glad to hear that you enjoyed our location and found the hotel comfortable. It is wonderful to know that the Flamenco show we recommended met your expectations. We are also pleased that you appreciated the convenience of having major attractions within walking distance and easy access to public transportation. We truly hope to welcome you back again in the near future.Kind regards
Guest（與好友旅游） 2026-01-01
Extremely good location, close to the Alhambra and the sights of the old town. Nice staff. Comfy room with great shower. Not the best breakfast (after the first morning we went out for breakfast as so many cafes nearby) but may have been because the hotel was very quiet as out of season. Would recommend.
酒店回復：
Dear Annette,Thank you for your kind words about our location, team, room comfort and for recommending us.We’re sorry to hear breakfast didn’t meet your expectations. We do offer a variety of fresh items each morning; if anything felt limited or needed replenishing, our restaurant team, or reception, would have been happy to help on the spot. Your feedback is appreciated and will be used to keep improving.Warm regards,The Puerta de las Granadas Team
Guest（家庭旅游） 2025-12-01
The hotel was in a very central location and we found it easy to walk to the main attractions. We had booked two rooms and the room my son was given was already occupied and he went to reception to explain this error and then the second room he was offered already had suitcases in it. However, when we arrived, the hotel had closed their restaurants (at 16:00) and were not serving any food. This was because it was Christmas Eve and unknown to us most restaurants in Granada had already closed for the day. The bar and restaurant was open, but only for drinks. We ordered a few drinks and asked about room service but was told the kitchen was closed. We brought in our own food from a takeaway place close by as a last resort as we had driven from Malaga and were hungry. We were met with abruptness about hotel rules not allowing other food into their premises, despite them not being able to offer their own food service. We then were spoken to by the hotel manager (Conchita) who was shouting, waving her arms around and creating quite a scene. It transpired that she was having a private party in the restaurant roof top bar and was more keen to return to her party than speak with respect to hotel guests. No apology was offered when my son mentioned the multiple errors in checking in. In short, the other staff did their jobs well and it was a great hotel in terms of location, but the way we were spoken to by hotel management was very unprofessional and rude. Would not return or recommend due to this reason. Also in the following four days we were told no drinks or coffee served after 9.30pm. My husband had wanted a coffee and brandy as a nightcap one night after eating out in fabulous restaurants in Granada.and they refused. However we saw others arriving later than us and being served.
酒店回復：
Check in multiple errors as we had ordered 2 different rooms and my son was given rooms already occupied.Very rude and unprofessional manager - no apology offered.Denied food on room service . Drinks denied after 21.30.hours.
Guest（其他） 2025-11-01
Very friendly staff. Hotel is great central location close to all the popular sites. My second stay at the hotel and a lovely experience. The only slight constructive criticism is the water in the bathroom sink tap was not very warm. The shower was hot which was great. Room was cleaned really well daily. Thank you for a wonderful stay and I hope to be back one day.
酒店回復：
Dear Shameem,Thank you sincerely for taking the time to share your experience. We are glad to know that our team made you feel welcome and that our location and daily housekeeping contributed positively to your stay. It is always a pleasure to receive returning guests.Regarding your comment about the bathroom sink temperature, we truly appreciate you bringing this to our attention. Hot water can occasionally take a little longer to reach certain rooms, particularly in the early morning, and we are sorry for any inconvenience this may have caused. We will continue working to improve this.We are grateful for your visit and very much hope to have the opportunity to welcome you back in the future.Kind regards,
Guest（其他） 2025-10-01
Great location amazing staff Great location and amazing staff. My husband had a medical issue and they arranged a doctor to come to the hotel. He was there in less than an hour. They were so incredibly kind and helpful. The rooftop area is fabulous and there are lots of other little spaces to hang out. Highly recommend!
酒店回復：
Dear Margaret,Thank you so much for your kind words. We’re very happy to know you enjoyed your stay and that everything went well after your partner’s medical issue. It was absolutely our pleasure to help, we’re always here whenever you need anything.We’re also delighted you liked our rooftop and relaxing spaces. We truly appreciate your recommendation and hope to welcome you again soon.Kind regards,
Guest（情侶） 2025-07-01
Nice and clean hotel. Be aware if you walking the hotel is on the hill. The room is modern, a bit small, there is a beautiful view from small balcony on Alhambra.
Guest（獨自旅游） 2025-06-01
房間雖小，五臟俱全，裝飾也蠻現代的，所有設施都滿新的，窗外景色也好。只有一個缺點：窗外旁邊和斜對面有露臺酒吧，晚上如果顧客説話聲音大可能比較吵，但是音樂沒有的。但除了這一點，其他都挺好的。
Guest（家庭旅游） 2025-02-01
位置絕了，在通往正義之門的小坡上，步行5分鐘可至納宮樓頂有個minibar可以曬太陽遠眺酒店還有一位中國小伙子很熱情?? 無一次性拖鞋，熱水不穩定
Guest（家庭旅游） 2024-11-01
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普拉納德拉格拉納達斯精品酒店地址：安達盧西亞 · 格拉納達 · · Cuesta de Gomerez, 16

普拉納德拉格拉納達斯精品酒店 ◎ Hotel Boutique Puerta de las Granadas
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普拉納德拉格拉納達斯精品酒店

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2026-02-01

Guest（Other） 2026-01-01

Guest（與好友旅游） 2026-01-01

Guest（家庭旅游） 2025-12-01

Guest（其他） 2025-11-01

Guest（其他） 2025-10-01

Guest（情侶） 2025-07-01

Guest（獨自旅游） 2025-06-01

Guest（家庭旅游） 2025-02-01

Guest（家庭旅游） 2024-11-01

客戶評價由實住客人提供的真實點評