Thank you for taking the time to share your feedback. We’re glad to hear your room met expectations for cleanliness and that our overnight team member provided a welcoming experience during your late arrival.We apologize for the inconvenience caused by the Jacuzzi being unavailable and understand how that could be disappointing. We’re also sorry that your interaction at the front desk did not feel as pleasant as it should have been. While we value feedback on service, we strive to ensure our team is recognized for their professionalism and hospitality rather than personal characteristics. We appreciate your input and hope to have the opportunity to provide a more seamless and positive stay in the future.Sincerely,Meghan Sterpka – Guest Services
Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Meghan Sterpka – Guest Services
Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Meghan Sterpka – Guest Services
Thank you for taking the time to review your recent stay with us and for the wonderful rating! We truly value your feedback, as it helps us continually improve the experience we provide. The team and I are delighted to hear that you had a terrific stay. We’re glad to know you enjoyed the location and found our staff made an impression. Creating a home-away-from-home for all our guests is always our top priority.We look forward to welcoming you back for your next Scottsdale getaway!Sincerely,Meghan Sterpka - Guest Services