客户评价
由实住客人提供的真实点评
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Surpreendeu positivamente o hotel simples mas confortável e o café da manh? excepcional
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El desayuno incluía productos frescos, y había café y agua las 24 horas. Y aunque no había servicio de comida o cena, el servicio con Telepizza fue excelente. La habitación se mantenía muy bien aunque había un desconchón en la ducha. Y hemos podido disfrutar de nuestra mascota. ?Muchas gracias a todo el personal por el recibimiento!
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Family friendly, good breakfast, comfy bed, clean , spacious, excellent staff
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Ok rent, lidt slidt og tr?t interi?r
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Hotel e camera pulita, colazione molto buona, il caffè è da migliorare (ma siamo italiani).
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El hotel tiene una ubicación fantástica, a dos o tres minutos de una estación del metro. El checkin es a las 2:00 pm, sin embargo, en cuanto llegamos al hotel, a eso de las 12:00 pm, ya estaba lista y nos permitieron entrar. El personal de recepción es muy amable. El desayuno fue excelente. Productos de calidad, una amplia cantidad de alimentos, ?un gran plus!. éramos mis tres hijos y yo y la habitación fue perfecta para los 4 (3 adultos y un joven). Descansas bien. Nos quedamos seis noches y sin lugar a dudas ?volveríamos a este hotel!
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Todo muy bien, el personal muy amable, y buenas las instalaciones
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When I arrived to the room it was clean but the tv wasn't working. The cabinet door for the refrigerator was loose as it was missing a screw. They fixed quickly the tv but never the cabinet door. I also had problems when I arrived early in the morning as I thought I could sleep in the sofa for a couple of hours before checkin opened in the lobby but it was very difficult as the sofa were uncomfortable. I had previously spoken to reception the day before in the night about when I would arrive as my flight got delayed to try to see if I could have a room only to sleep for a couple of hours before check in and they gave me a price of $198 and when I checked online it was for $134. When I tried to buy the booking online I couldn't complete it as my flight took off and there was no internet. The room I found online was a family room. I explained my situation to the front desk when I arrived and they charged me 2 rooms as they said there was no family room available at extremely high price of around $244 just to sleep for a couple of hours the same day I had a booking that I would check in at 2pm as we arrived at 4am. After talking a long time with the manager he discounted around $20. I don't think it was fair that they charged so much for rooms that I only used for a couple of hours after explaining my situation and showing them the price I found online. When they gave us the room it was 2 twin beds together which was uncomfortable in the morning to sleep as they would separate.
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Excelente hotel, la. Habitación bastante amplia y silenciosa, a unos cuantos pasos del metro, llegas en un momento al centro, excelente ubicación si vas a las ventas
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Todo súper bien, muy seguro, muy amables. El desayuno muy rico y variable.
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阿尔塔罗·索里亚·阿尔卡拉酒店-小宫殿预订电话：+8620-86009099
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其他咨询：+34-914-062130 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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阿尔塔罗·索里亚·阿尔卡拉酒店-小宫殿地址：马德里自治区 · 马德里 · · Arturo Soria, 14
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