Dear Guest,We’re very sorry about the garbage issue. It’s possible that some guests didn’t follow the rules and left trash behind. I didn’t notice it earlier, but I went out yesterday to clean up and have already removed the garbage.As for the cushions on the folding chairs, our guests use them every day. When we see that they’re out of place, we do tidy them up. Strong winds may also cause them to get messy. We’ll do our best to maintain everything in good condition and will tidy up as soon as we notice. Thank you for pointing that out.Regarding the room change — I sincerely apologize if there was any misunderstanding. I did explain that we weren’t able to offer a different room because there were no available ones at the time. You are staying in the room you originally booked, not like as you mentioned.Also, about the bedding — under the sheet is a mattress cover, and under the cover is the mattress itself. So it may not be exactly as you described.I’m truly sorry for the unpleasant experience. We will improve our management and take your feedback seriously. Thank you, and I wish you a pleasant day. ??
Dear guest, Appriciate your reviews!