Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the cleanliness of your room and our convenient location close to restaurants, the beach, and nightlife — it’s wonderful to know these aspects helped make your stay enjoyable.We also appreciate your comment regarding the room maintenance. Your feedback is very valuable, and we are actively reviewing the areas that need attention to ensure a more comfortable experience for our guests.We’re truly glad to know that, overall, you had a great stay with us. It would be a pleasure to welcome you back on your next visit to Miami Beach.
?Muchísimas gracias!Nos alegra enormemente saber que disfrutó de una estadía tan positiva con nosotros.? Que destaque la limpieza de la habitación, la dedicación de nuestro equipo y la ubicación privilegiada significa muchísimo para todo nuestro staff. Trabajamos cada día para brindar la mejor experiencia posible, y comentarios como el suyo nos motivan aún más.Será un placer volver a recibirlo en su próxima visita a Miami.?Gracias por elegirnos!
Thank you so much, Gisele, for sharing such a wonderful review. We are truly delighted to hear that you had an excellent stay with us and that our team — especially Pedro at the front desk — made such a positive impact on your experience. He will be very happy to receive your kind recognition.We’re also glad to know that you enjoyed our hotel’s facilities, cleanliness, the natural ventilation of the rooms, and our fantastic location. Thank you as well for highlighting the complimentary breakfast included in your stay.We sincerely appreciate your perfect rating and look forward to welcoming you back on your next visit. You will always be very welcome with us.
Thank you for taking the time to share your experience with us and for highlighting the helpfulness of our staff. We are glad to know that their support made a positive difference during your stay.We also appreciate your honest comments regarding the age of the hotel and the room condition. Your feedback is very valuable, and we will take it into consideration as we continue working on improvements to enhance our guests’ comfort.It was a pleasure to host you, and we hope to welcome you back in the future for an even better experience.
Thank you very much for sharing your feedback with us. We are glad to know that you appreciated our housekeeping service, the breakfast, and our location near the beach.We also appreciate your suggestions regarding the kitchen equipment. Your comments are very valuable, and we will take them into consideration to improve the comfort and convenience of our suites.It was a pleasure hosting you, and we hope to welcome you back to Hotel Ocean Reef Suites for an even better stay in the future.
Dear Guest,Thank you so much for your wonderful review and perfect rating! We're thrilled to hear you enjoyed our location and discovered the delicious pizza just steps away. Being within walking distance to the beach, shops, and restaurants is one of our favorite features too, and we're glad it added to your experience.It was a pleasure having you with us, and we hope to welcome you back again soon for another great stay!
Thank you so much, for your excellent rating and thoughtful feedback! ??We’re delighted to know you enjoyed our location, beach amenities, lobby refreshments, and the comfort of our main bed and shower. Your comments truly help us continue offering a great experience.We’re sorry to hear about the loud music at night and the comfort of the sofa bed. We’ll be sure to share this with our team to explore improvements. Your comfort is very important to us.It was a pleasure hosting you, and we hope to welcome you back soon!
Thank you, for taking the time to share your experience.We’re glad to hear that our location in South Beach stood out positively — it’s something many guests appreciate, and we’re happy it added value to your stay.We’re truly sorry that several aspects didn’t meet your expectations. Issues like plumbing, water temperature, and shower pressure are certainly not the experience we aim to provide, and your feedback helps us address these areas with urgency. Regarding the photos and breakfast, we understand how important it is for guests to feel the value and comfort they anticipated, and we’ll continue working to align our presentation with the actual experience.To answer your question: we’re an independent boutique-style hotel, not part of a chain, and we strive to offer personalized service and charm. We appreciate your visit and hope to have the opportunity to offer you a much-improved stay in the future
Dear Guest,Thank you again for your feedback.We’d like to clarify that hot plates are available upon request—just let our front desk team know, and we’ll be happy to provide one for your room.We truly appreciate your comments and hope to have the opportunity to welcome you again in the future, with an even better experience.
Thank you very much for sharing your experience and for your excellent rating.We’re happy to hear you enjoyed the comfort of your room, the in-room kitchen amenities, and the beautiful moments spent by the beach — spotting dolphins must have been unforgettable!We’re also glad you appreciated the kindness of our staff and took advantage of the available activities like kayaking and paddle boarding.We appreciate your note about the location and are grateful you mentioned it for future guests.It would be a pleasure to welcome you back again. Thank you for choosing us!