Dear Guest, thank you for taking the time to share your feedback with us. I’m glad to hear that our staff made a positive impression during your stay, and I’ll be sure to pass along your kind words.However, I’m truly sorry for the disappointments you experienced — from the maintenance issues in your room to the lack of included amenities and the wear in some of our facilities. Your comments highlight areas where we clearly fell short, and we appreciate you bringing them to our attention. Feedback like yours is essential in helping us improve both our operations and the overall guest experience.Thank you again for sharing your insight — we hope to have the opportunity to provide you with a much better stay in the future.
Dear Guest, thank you for choosing to stay with us and for taking a moment to share your feedback. We’re delighted to know you had a wonderful experience. It would be our pleasure to welcome you back again soon!