Thank you, Natalia, for your detailed feedback! We're glad you appreciated the cleanliness, amenities, and beach access. We’re sorry you had trouble reaching us and found some aspects uncomfortable, your suggestions about rugs and towel storage are noted and appreciated. We’re always working to improve and hope to offer a cozier experience next time!
Thank you for your kind review, Johan! We're so glad to hear you and your family enjoyed the beachfront location, pools, and nearby conveniences. We hope to welcome you back for another great stay!
Dear Bruno, thank you for your wonderful review! We're pleased to hear you enjoyed the location and your stay overall. We appreciate your feedback regarding daily cleaning and will consider it for future improvements. It's great to know our staff provided excellent service, and we look forward to welcoming you back on your next visit to Miami!
Thank you for the fantastic review, Thuc Man Annie! We're pleased you had a great stay and enjoyed the location, amenities, and comfort of your room. It’s wonderful to hear you had a memorable family trip, and we look forward to welcoming you back on your next visit!
Thank you for the fantastic review, Svetlana! We’re so glad you enjoyed your stay in Miami Beach and loved the apartment, the view, and the amenities. It’s wonderful to hear you had a great experience overall. We hope to welcome you back for another amazing stay in the future!
Thank you for sharing your experience, Ha! We're happy that your family enjoyed the suite, fast Wi-Fi for teleworking, and convenient valet parking. It’s wonderful to hear you loved the pool, beach, and beautiful surroundings, and that our team made your stay memorable. We look forward to welcoming you back soon!
Dear Curtis, I'm truly sorry to hear about your recent experience. This isn’t reflective of our usual standards. We appreciate your feedback and will address the cleanliness and maintenance issues immediately. We're glad you still enjoyed the views and location, and we hope to regain your trust in the future. Thank you for letting us know, and we hope to have the chance to make things right.