Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the location and amenities, including the pool and beach. However, we’re truly sorry to learn about your experience with customer service and the issue you encountered in the kitchen area. This is certainly not the standard we strive to provide.Your comments have been taken seriously and shared with our management and housekeeping teams so this can be addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved experience in the future.
Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the apartment overall, especially the pool, beach, and amenities. However, we sincerely apologize for the issue you experienced near the kitchen area. This is not the experience we want our guests to have, and your comments have been shared with our management and pest control teams to ensure it is properly addressed. We appreciate your honesty and hope to have the opportunity to welcome you back for a better stay in the future.
We're really sorry to hear about your experience and sincerely apologize for the issues you encountered. This is certainly not the standard we aim for. We’ll address the concerns with our team right away to ensure improvements are made. We truly value your feedback.
Thank you very much for your wonderful review. We’re thrilled to hear that you enjoyed the staff, the room, and the beach, and that everything being within walking distance made your stay even more enjoyable. We’re especially happy to know that you and your children had a great experience with no complaints.We truly appreciate your kind words and look forward to welcoming you and your family back again soon.
Thank you for your review! We’re delighted to hear you enjoyed the space, the amenities, and the great view. We appreciate your feedback and hope to welcome you back for another great stay soon.
Thank you for the great review! We’re glad you enjoyed your stay. We appreciate your feedback on the hot tub temperature and beach chairs, and we’ll work on improving both for future visits. Hope to welcome you back soon for an even better experience!
Thank you for your feedback. We’re glad you enjoyed the room and the view, but we apologize for the issues with valet parking and communication. Your experience isn’t reflective of our usual standards. We’ll look into the double charge and ensure your concerns are addressed promptly. We value your input and hope to make your next stay much smoother.
Thank you for your feedback, Jian. We’re very sorry for the condition you encountered and the discomfort it caused. Cleanliness and guest safety are top priorities, and we’ll be addressing these concerns with our team immediately. We appreciate you bringing this to our attention so we can ensure it doesn’t happen again.
Thank you for your honest feedback, Angela. We’re sorry to hear the apartment did not meet your expectations for cleanliness and maintenance. Your comments have been shared with our team to address these issues promptly. We appreciate you bringing this to our attention.