Thank you for choosing Renaissance Cincinnati Downtown! We're happy to hear you had a seamless stay. We'll pass your compliments along and hope to welcome you back soon. Sincerely, Paul Pisegna - General Manager
Thank you for taking the time to share your experience. It is disappointing to learn that the bar closed earlier than expected and that aspects of the room did not meet the standard you anticipated. Your comments have been reviewed internally, so these matters can be addressed with care and greater consistency moving forward. It would be our pleasure to welcome you back anytime for a seamless visit.Sincerely,Paul Pisegna - General Manager
Thank you for sharing your positive feedback with us! We’re glad you enjoyed our blend of historic charm and modern comfort, along with our central downtown location and many great local dining options. It’s wonderful that our team left a welcoming impression on you, as well. We hope your next stay is just as enjoyable.Sincerely,Paul Pisegna – General Manager
Thank you for the great feedback! We're glad you enjoyed our well-maintained accommodations, friendly team, and our prime location. It's also great to hear the restaurant hit the mark. We look forward to welcoming you back to Renaissance Cincinnati Downtown!Sincerely, Paul Pisegna - General Manager
Thank you for sharing your experience with us. It is wonderful to hear that your stay felt excellent overall, and we are glad the visit left such a positive impression. That said, it is disappointing that the lighting in the room made getting ready more challenging, and we will share this with our internal team so it can be handled internally for future improvements. It was a pleasure having you here, and we hope you return soon.Sincerely,Paul Pisegna - General Manager
Dear Harriet,Thank you for sharing feedback about your stay with us at Renaissance Cincinnati Downtown. We are delighted that we could provide you with comfortable accommodations and polite customer service to go with it. Although you found parking a bit on the pricier side, we are glad that the valet team made it worth the money with their quick service. Our staff will be commended on the performance of their service thanks to your kind words. We are glad that you enjoyed our beautiful location, and we hope to see you again for a future visit!Sincerely, Paul Pisegna - General Manager
Thank you for joining us at Renaissance Cincinnati Downtown and for sharing your valuable feedback. Our team takes great pride in offering only the best, so while we are delighted you enjoyed our friendly service and spotless accommodations, we are sorry there was a concern with the bathroom. Your comments are being shared with the team to ensure everything is in top-notch condition. We hope to have the pleasure of welcoming you back again.Sincerely, Paul Pisegna - General Manager
Dear Lori, Thank you for your great review! Renaissance Cincinnati Downtown is lucky to be so close to the ballpark, the stadium, and even the connect bus, and it’s wonderful that our location made exploring the city easy. We’ll be sure to pass along your thanks to Johnette for her help at checkout. It was a pleasure having you here, and we look forward to welcoming you back for another splendid visit.Sincerely, Paul Pisegna - General Manager
Dear Jennifer,Thank you for choosing to stay with us at Renaissance Cincinnati Downtown. Our team is so happy to hear you found their customer service friendly and helpful. We are delighted that our valet manager was able to enhance your visit by showing you how to navigate more easily with the trolley phone map. Thank you for your terrific recommendation, and our team is looking forward to your next stay. Come back soon!Sincerely,Paul Pisegna - General Manager
Dear Elaine,Thank you for sharing your review. It's great to hear that our convenient location and valet service helped make your stay seamless. Also, knowing that our team contributed to an inviting and supportive atmosphere is truly rewarding. We look forward to welcoming you back to Renaissance Cincinnati Downtown again soon.Sincerely, Paul Pisegna - General Manager