Overall the staff were very friendly and the services good but the hotel felt tired and in need of a refresh. There was not adequate lighting in the hallways or rooms.
Fantastic location, easy parking, very good clean facilities and a spotless room. Very friendly and helpful reception ( thank you Daphne ) overall excellent.
We arrived parking for car was good and secure. Check in was good and easy. The room was very clean and good and we had a walkin shower as we requested. Overall i would say the staff are very good and are always there to help . Breakfast was very good and a very large choice. I would definitely stay here again
Wonderful people at the front desk. I got upgraded to a mini apartment during my 6-night stay which was a very spacious room with a kitchen, sitting area, and large windows with a nice view. The bathroom was quite small though but was modern and clean.
A wonderful, family-run hotel in the centre of Ypres. The hotel combines both the historic and new - the charm of the old but with modern comforts. Safe, secure and convenient parking too. This is all made extra special though by the family who run the hotel; we will definitely return again.