Hello, Your feedback is highly valued and we're sorry to hear that your stay didn't meet your expectations. We pride ourselves on delivering a quality experience across all aspects of our hotel, including spacious rooms, attentive service, and delicious food. Your comments are taken seriously as we continually strive to enhance the guest experience. We hope that you will give us another opportunity to demonstrate the excellence we're known for. Thank you for your review.La Direction des Roches Blanches