For tourists planning a trip, it is strongly advised not to visit here during the off-season or winter. Most of the rides and facilities are closed, so there is almost no experience at all. There is only one restaurant available, leaving very limited dining options. The service attitude at the restaurant is extremely poor. We went for dinner that night, but the staff only said they were busy receiving a large group and had no time for us, telling us to walk out (of the scenic area) to find a farmhouse restaurant on our own to settle dinner.We originally had high expectations for breakfast, hoping it would be something different, but we were even more stunned. We waited from 7:30 to 7:40, and not a single restaurant staff member was in sight. In the end, we heard one employee say the senior staff could not wake up from sleep.Breakfast was served as a fixed set meal? It clearly looked like frozen food reheated and served in a very perfunctory manner. The restaurant staff acted as if they were our boss, shouting, “Yours for two is ready, come and take it.” We paid money to suffer and get yelled at??Please train your restaurant staff properly. The food tasted awful — even worse than the breakfasts provided by hostels and inns in other areas. The difference is worlds apart. We made our reservation very early. If you already knew a large group was coming and that you would not have time or could not prepare the food in time, you should have informed us in advance. That morning, the front desk told us we could dine at the waterfall restaurant in the scenic area and even called to confirm it was open from 4:00 PM. But when we arrived at 6:00 PM, we were told they had no time to receive us. What kind of terrible service attitude is this?? If you cannot receive guests, tell us earlier. We came from out of town, this place is in the suburbs, it is very inconvenient to go anywhere, and getting a taxi is extremely difficult.We understand the closure of scenic facilities, but the restaurant’s service attitude is honestly unacceptable.Conclusion: The experience was terrible — extremely disappointing and absolutely not recommended!
尊敬的宾客，非常感谢您对非凡国际酒店的好评，非凡国际会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！