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CityNote希诺酒店（昆明官渡古镇珥季路地铁站店）

CityNote Hotel (Kunming Guandu Ancient Town Erji Road Metro Station Branch)

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Guest（Business traveler） 2025-10-01
卫生：OK 服务：OK 环境：OK
酒店回复：
尊敬的宾客，感谢您对非凡国际酒店衞生、服务与环境的认可！很高兴这些方面都让您感到满意。酒店的电竞房与咖啡厅是不少客人放松休闲的好去处，而免费停车场和拍照出片的空间设计也为旅途增添了便利与乐趣。您的肯定是非凡国际团队前进的动力，期待您再次光临，体验更多精彩瞬间！
Guest（Traveling with friends） 2025-01-01
Amazing venue with a good location, staff were extremely friendly as well
酒店回复：
Dear guest,We are overjoyed to receive your wonderful review! It's truly heartwarming to know that you found our hotel to be an “Amazing venue”. Our prime location is carefully chosen to offer convenience and unique experiences to our guests, and we're delighted it met your expectations.The fact that you mentioned our staff were “extremely friendly” means the world to us. They strive every day to make every guest feel welcome and cared for, and your kind words will surely be shared with them to boost their motivation further.Thank you for choosing our hotel and for your high praise. We sincerely hope to have the opportunity to welcome you back in the future and continue to provide you with an outstanding stay.Best regards,[Citynote HOTEL] Management Team
Guest（Family） 2024-11-01
The hotel’s location is not ideal and requires taking a cab to visit tourist spots. It’s about 25 minutes from Kunming Train Station and 35 minutes from the airport. Furthermore, the hotel is dishonest about its windowless rooms. Upon check-in, I was informed by the concierge that the windowless rooms are located near a KTV next to the hotel, which might disrupt our sleep. However, this was not disclosed before our trip; it was only mentioned at check-in. We were given two options: either upgrade the room for an additional fee or cancel the booking. Finding a room at the last minute was impractical, so we had no choice but to upgrade. When we questioned the concierge about why this wasn’t disclosed beforehand, he responded with a condescending and unapologetic attitude, saying that Trip.com couldn’t include such fine details. However, they could have notified us by text message before our arrival, not on the day itself. Overall, the staff here provided poor service. When my mum requested two bottles of water from the concierge, the staff simply acknowledged her but continued chatting among themselves without clarifying whether the water would be delivered to our room or if we should wait there. We had to interrupt their conversation again to check if they’d heard our request, and their tone in response was unpleasant. The overall service was extremely disappointing. I definitely do not recommend this hotel.
酒店回复：
We are very grateful that you have chosen our hotel and are willing to spend valuable time providing feedback. We deeply understand your dissatisfaction with the hotel's location and room type, as well as your disappointment with the service attitude. Here, we sincerely apologize for the unpleasant experience you have undergone.Regarding the location of the hotel, we are located in the Dadu Skyscraper Commercial Circle in Guandu District, 800 meters away from the subway station. We understand that this brings inconvenience to your trip. In the future, we will consider explaining this more clearly in the reservation confirmation email so that you can make a decision.Regarding the issue of windowless rooms, we admit that we failed to fully disclose this information during the reservation process, which was our negligence. We have already made announcements on the platform to ensure that all booked guests are aware of this information.When you checked in, we should indeed provide more options and solutions instead of simply asking you to upgrade your room or cancel your reservation. We apologize for this and will strengthen the training of our staff to ensure efficient communication and save your time.Once again, thank you for your feedback, and we look forward to your valuable opinions. We promise to continue to improve and provide you with better service.
Guest（Couple） 2024-11-01
The hotel room was spotless, comfortable, and incredibly cozy. The hygiene standards were excellent, and I had a very restful stay. Highly recommend for anyone looking for a clean and comfortable place!
酒店回复：
尊敬的宾客，非常感谢您对非凡国际酒店的好评，非凡国际会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！
Guest（Business traveler） 2024-11-01
Nice and clean hotel with very friendly staff. Top on that many restaurants can find around the hotel area. So will come back again.
酒店回复：
?【用心服务】?【超长待机自助早餐】?【自助咖啡】?【自助洗】宝子，看到您的好评，非凡国际都乐开花啦！能让您觉得酒店乾净整洁，员工友好，非凡国际可太有成就感了。周边那些餐厅也是非凡国际特意为大家 “筛选” 的美食小天地，看来很合您心意。非凡国际已经迫不及待盼着您下次光临，到时候给您安排一场更完美的入住体验，保准让您的每一次到来都超开心！
Guest（Traveling with friends） 2024-10-01
Incredible quality for the price paid. Room is big and clean with provisions equivalent to a 4 even some 5 star hotel deluxe rooms. Bed is big and comfortable. Front desk service desk helpful and friendly. Breakfast is good as well. Free laundry and gym. Many eateries nearby. Will definitely look for this label in other cities whenever available.
酒店回复：
尊敬的宾客：您好！很高兴您选择入住希诺酒店，看到您的评价小的顿时呆懵了！酒店地处繁华地段，有着都市的热闹和方便，酒店自助早餐品种丰盛，美味可口。家，是避风的港湾，是温馨的小窝，是温暖身心的一隅。有爱才是家，酒店一直希望会用自己的贴心和暖心，成为您心中的那个家外之家，期盼您的下次回家
Guest（Business traveler） 2024-05-01
The environment is beautiful, the location is good, the transportation isconvenient, the room is comfortable and hygienic, the service staff Miss Zhao is very enthusiastic, has a sweet smile, is willing to provide all kinds of help, and the breakfast is rich ????
酒店回复：
您好，非常感谢您对小希的好评和喜爱！您的认可对非凡国际来説，是最为珍惜的褒奖，一流的住宿环境与高品质服务是非凡国际一贯的目标与追求，以及为客人带来舒适备至并焕然一新的感受！您的支持与鼓励是非凡国际不断完善和进步的最大动力，非凡国际期盼再次为您服务
Guest（Solo traveler） 2024-03-01
I stayed at this hotel for one night, the room is very cozy and clean, I recommend
酒店回复：
Dear guests, thank you for choosing to stay in Xiaoxi and your recognition of Xiaoxi. Every demand of guests is the direction we strive for. We must work harder to build a star level. Looking forward to the next trip, we can create more perfect service for you
Guest（Business traveler） 2023-06-01
great hotel
酒店回复：
您好，非常感谢您对小希的好评和喜爱！您的认可对非凡国际来説，是最为珍惜的褒奖，一流的住宿环境与高品质服务是非凡国际一贯的目标与追求，以及为客人带来舒适备至并焕然一新的感受！您的支持与鼓励是非凡国际不断完善和进步的最大动力，非凡国际期盼再次为您服务

CityNote希诺酒店（昆明官渡古镇珥季路地铁站店）预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+86-871-68107773 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
会议室在线预订

CityNote希诺酒店（昆明官渡古镇珥季路地铁站店）地址：云南 · 昆明 · 官渡区 · 西庄社区高顺铭都商场4幢

CityNote希诺酒店（昆明官渡古镇珥季路地铁站店） ◎ CityNote Hotel (Kunming Guandu Ancient Town Erji Road Metro Station Branch)
关于非凡国际

免责声明：非凡国际是携程（含同程艺龙，去哪、住哪等）、Booking、Agoda、Expedia的合作伙伴，仅为您提供网络预订服务，您的订单将由携程、同程艺龙等合作伙伴转发给酒店，如果涉及到违约金等问题，由同程艺龙或携程扣款转交给酒店，非凡国际并非酒店的官方网站，请您知晓。

非凡国际

CityNote希诺酒店（昆明官渡古镇珥季路地铁站店）

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2025-10-01

Guest（Traveling with friends） 2025-01-01

Guest（Family） 2024-11-01

Guest（Couple） 2024-11-01

Guest（Business traveler） 2024-11-01

Guest（Traveling with friends） 2024-10-01

Guest（Business traveler） 2024-05-01

Guest（Solo traveler） 2024-03-01

Guest（Business traveler） 2023-06-01

客户评价由实住客人提供的真实点评