Thank you very much for your 10/10 review Madeline! We are so glad you enjoyed your stay with us and enjoyed the pool area.Our staff take great pride in their jobs and the resort and always happy to chat :)We hope you can stay with us again in the near future.Warm regardsThe Oceans Team
Thank you for taking the time to write your review. We are so glad that you enjoyed your stay in our 2 bedroom suite on level 2. This does have it's own private access to the pool area, and we are sorry if the other guests were peering into your living area. It is a beautiful suite and we understand that being on that level is not for everyone. But we are very happy that you loved the location and thank you for your lovely words for our staff :) We hope we can welcome you back another time....maybe on a higher level! Warm regards The Oceans Team
Hi Rachel. Thank you very much for taking the time to write such a lovely review! 10/10 that is wonderful! We are so glad you enjoyed your stay with us & got to enjoy all the wonderful amenities & ofcourse the amazing views. Mooloolaba is a beautiful spot to holiday in that's for sure. The location is beautiful & we are glad you enjoyed waking up to those beautiful Ocean views. They are hard to leave :) We look forward to welcoming you back in the future! Warm regards The Oceans Team
Hi Marilyn, I remember you and your lovely friends staying in Unit 203, and I truly sympathise with all the issues you experienced during your stay. We spoke a few times about your concerns, and I was very sorry to hear that your holiday was impacted. For anyone reading this review, we would like to clarify that Unit 203 is not part of our Oceans Resort letting pool and therefore does not reflect the 5-star standard and quality of our managed suites. Unit 203 is managed independently by Holiday Mooloolaba. As such, it is not serviced by our team and does not receive the same level of housekeeping or the range of amenities that we provide. All Oceans-managed suites include daily housekeeping, and we replenish all amenities throughout a guest’s stay — including shampoo, conditioner, body lotion, laundry powder, and toilet paper, just to name a few. We kindly ask that you remove this review from our page and repost it on Holiday Mooloolaba’s page, as the concerns relate specifically to Unit 203. However, if you choose not to, we trust that readers will understand that Unit 203 is not part of Oceans Resort’s 5-star accommodation offering. Warm regards, Stacy Front Office Manager Oceans Mooloolaba
Hi Tony. Thanks you very much for your 10/10 review! We are so happy that your enjoyed your stay with us. It was a pleasure having you here at Oceans. We hope you can stay again in the near future. Warm regardsThe Oceans Team
Thank you very much for taking the time to write such a lovely review! We are so glad you enjoyed your stay with us & got to enjoy all the wonderful amenities & ofcourse the amazing views. Mooloolaba is a beautiful spot to holiday in that's for sure. We look forward to welcoming you back in the future! Warm regards The Oceans Team
Thank you so much for your lovely review! We are so happy that we impressed you & you want to come back again! We are all passionate about the resort & our guests & it makes us so happy to know that your little family holiday was enjoyed so much. Mooloolaba is such a gem on the sunshine coast that's for sure! Thank you for your kind words for Julianne & Stacy on the front desk. We always love chatting to our guests & giving recommendations & helpful information so you can relax & enjoy your stay. We look forward to welcoming you all back in the near future. Warm regards The Oceans Team
Hi Julieanne thanks for your wonderful review! We are glad you enjoyed your stay in our 2 bedroom suite with your son. Mooloolaba sure does have some very good cafes & restaurants very close by the resort. We are glad that your son enjoyed the newly refurbished gym too. We hope you can stay with us another time soon. Warm regards, The Oceans Team