Dear Mr. Cooper Thank you for taking the time to share your kind review of your recent stay with us at ibis Styles Mt Isa Verona. We are delighted to hear that you found your room clean and well-equipped, and that our team made a positive impression with their friendliness and courtesy. It’s also wonderful to know that the complimentary wine and water added a welcome touch after your journey — we understand how important those little comforts are, especially after a long flight. We’re pleased you enjoyed the restaurant and the benefits of Accor Plus. Your intention to stay with us for all future visits to Mt Isa is the highest compliment we could receive, and we look forward to welcoming you back on your next business trip. Warm regards, Tony Pallotta General Manager ibis Styles Mt Isa Verona