Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that we fell short on this occasion.We take great pride in our cleanliness and maintenance standards, so your comments are taken seriously and will be reviewed with our team. Guest feedback is important to us as we continue to improve.We appreciate your past patronage and thank you for bringing this to our attention.
Thank you for taking the time to share your feedback. I'm sorry to hear your experience did not meet expectation and we will take note of your comment to improve.We hope to have the opportunity to welcome you back for a better overall stay.
Thank you for taking the time to share your feedback. I'm sorry to hear your experience did not meet expectation and we will take note of your comment to improve.We hope to have the opportunity to welcome you back for a better overall stay.
Thank you for sharing your feedback. We hope to have the opportunity to welcome you back.Kind regards,Ibis Styles Mount Isa
Thank you for taking the time to share your feedback.We allocate rooms based on the room type booked. Accor Live Limitless members who book directly with us also enjoy the benefits of their loyalty status, which may include an upgraded room when available.We truly value your feedback and hope we’ll have the chance to welcome you back in the future.Kind regards,Ibis Styles Mount Isa
Thank you for sharing your feedback.We’re pleased to hear you found the property and your room clean. We’re sorry to hear that you didn’t feel comfortable in the area after dark and that breakfast did not meet your expectations.Our breakfast offering is continental, and cooked eggs are an additional service prepared fresh to order, which can sometimes mean a short wait. We appreciate your comments and will review how we can improve this experience for our guests.We hope to have the opportunity to welcome you back in the future.Kind regards,Ibis Styles Mount Isa
Dear Mudgee M, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Mount Isa Verona. I’m very sorry to hear that your room did not meet expectations, particularly regarding the cleaning scent, condition of the furnishings, and the shower setup. This is certainly not the experience we aim to deliver, and I appreciate you bringing these issues to our attention. Your comments have already been shared with our housekeeping and maintenance teams for immediate review and action. That said, I would welcome the opportunity to speak with you directly to gain a better understanding of your experience and personally follow up on your concerns. Please feel free to contact me at your convenience on 0427 377 807. Thank you again for your valuable feedback, and I hope we have the opportunity to restore your confidence in a future stay. Warm regards, Tony Pallotta General Manager ibis Styles Mount Isa Verona
Thank you for your feedback. We look forward welcoming you back.Kind regards,Ibis Styles