客户评价
由实住客人提供的真实点评
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The hotel was fantastic , the villa, which was kindly upgraded, was well designed, beautiful views and so well equipped. It immediately made us feel very spoiled. We had drinks on the deck and lunch as well as dinner in the restaurant. The service and food were first class and such good value. The staff especially in reception were a real credit to the hotel and they should be congratulated
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We booked one of the new luxury villas. Beautiful accommodation. Super modern with every thing you need. Great views of the valley. Abundance of wild life. Coming back late at night sensor lighting would have been good. Can’t wait to return again.
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We booked a cabin for two nights and were disappointed in our stay. Whilst the cabin was relatively clean, the bathroom had mould all over the ceiling and a dank, musty smell. Although we were told there was wi-fi , this was only available at reception which was at least 150 metres from our cabin. The "smart" TV was not smart!! We were only able to get one free to air channel and that was distorted and unreliable. The blinds were broken in the bedroom and the outside of the cabin was unkempt. (Dirty windows and cob webs everywhere.) The road to the cabin was full of huge potholes, making it dangerous to drive to, especially at night. On the plus side, the cabin was beautifully situated in a quiet area, surrounded by bushland and native wildlife.
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Amazing location, lovely wildlife but cabins and restaurant left a lot to be desired. Cabin was very dated and in need of update. We were upgraded to a delux cabin, the location of this was amazing for wildlife viewing but delux didn’t really describe it. The restaurant we looked forward to so much as it was my daughter 18th and husbands birthday, my daughter didn’t had ID (which I understand protocol) but the rude waitress then refused her a drink and forgot to bring her a soft drink. A male waiter then came over and I expressed my annoyance and he was apologetic but we saw other customers being treated rudely. This was our only experience whilst on holiday in Australia of unfriendly people. The pool - was green, should never have been allowed to be used as you couldn’t even see the bottom of the pool… Would we stay again, absolutely not but the potential of this place is incredible.
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...a bit overpriced if you get an old cabin that had not been maintained. Lovely location and very serene. Hell of a starry night when we went. Just be aware most of the cabins are privately owned and the one we stayed in was in need of upgrading and just some general maintenance like replacing flyscreen mesh die to holes, missing fan control knob. There was a big hole in the wall where an airconditioner used to be that should have been covered up. It seems the owner of cabin 40 does not want to put any money into their investment, just milk it for all it is worth. The fridge door had no support rail to store you tall bottles upright and the freezer did look like Antarctica. Golf course was in excellent condition and staff at reception very friendly and helpful. The perimeter road needs alot of work due to pot holes (really needs a complete resurface) but I understand this is a council issue, not KVGR.
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The setting is fabulous, the staff are good, the facilities are ok-ish. The problem, I think, is that the resort somewhat over sells and under delivers. For example, the restaurant is only open 2 nights per week, there is no bar, there is no wifi in the cottages and the interior of the one we stayed in was very dated. This evening we are staying in a motel for about 1/3rd of the price of this place and we are very happy with it because it sells itself accurately. It’s a shame. Had our expectations been managed a bit more accurately we probably would have enjoyed it a lot more.
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Our 3 days at the resort was so relaxing, and the accommodation has everything you need, plenty of room and stunning views from the big veranda. The views are breathtaking and the second we got there we were completely relaxed. You feel like you are a world away from everything, very peaceful. Steve and the lady at reception were so lovely, they make the experience of checkin, golfing and checkout so nice - super friendly. The golf - we just did for casual hit and giggle was fantastic, as we went around, the views and beautifully maintained course is very special to experience. I’d highly recommend staying and playing here!
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袋鼠谷高尔夫乡村度假村预订电话：+8620-86009099
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其他咨询：+61-2-44650200 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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袋鼠谷高尔夫乡村度假村地址：新南威尔士 · 袋鼠谷 · · 390 Mount Scanzi Road
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