Thank you for taking the time to share your experience. We’re glad to hear that you found our location convenient and appreciated the attentiveness of most of our staff and the cleanliness of the hotel during your stay.We sincerely apologize for the inconvenience regarding the slippers and toothpaste and for any difficulties you experienced when communicating with us via TripAdvisor. Your feedback about phone etiquette and language barriers is very important, and we will use it to improve staff training and ensure better communication with our guests in the future.We appreciate your honesty and hope to have the opportunity to provide a smoother and more pleasant experience for both you and your family in the future.
唯一美中不足的是浴室里的吹風機個頭太大，比較笨重，女士操作有些不便，建議換成更輕便的款式。
Thank you for your review! We’re glad you enjoyed the central location. Being just a 5-minute walk from Plaza Mayor and nearby shops is something our guests really appreciate. We hope to welcome you again soon!
Thank you for sharing your feedback.We’re glad to hear that you appreciated our convenient location, just a short walk from Sol station. We also appreciate your comments about the room. While some of our rooms do not offer views due to our central location, we aim to ensure they remain comfortable and well-equipped for a pleasant stay.Thank you for staying with us, and we hope to have the opportunity to welcome you again in the future.
當然，這里是將四條評論合并在一起并翻譯成中文的版本：位置非常中心，步行5分鐘即可到達市政廣場和商店。酒店位于主街的中心位置，但仍然安靜舒適，非常好，設施也很棒。酒店非常棒，服務優秀，現代且設施齊全。位置完美，酒店新且乾凈，下次還會再來。
Thank you for your kind words! We’re delighted to hear that you enjoyed our service and breakfast. Your feedback means a lot to us, and we hope to welcome you back soon!
Thank you for your kind words! We’re delighted to hear you found our accommodation clean, affordable, and that our staff made your stay enjoyable. We look forward to welcoming you again soon!
We sincerely apologize for the inconvenience you experienced during your stay. Please know that any issues or incidents are addressed as quickly as possible, and we regret that in this case it took longer than expected. We appreciate your feedback and will use it to improve our service. Thank you for bringing this to our attention, and we hope to provide you with a much better experience in the future.
非常感謝您抽空分享您的住宿體驗。非凡国际非常高興得知您認為本飯店的CP值極高，且對重新翻新的設施及房內備品感到滿意。雖然房間空間不大，但能夠符合您的舒適需求并達到四星級的水準，讓非凡国际感到十分欣慰。非凡国际引以為傲的地理位置能為您的行程帶來便利，并且豐富的早餐也令您滿意，這讓非凡国际倍感榮幸。期待在您下次造訪馬德里時，再次為您提供優質的住宿服務。再次感謝您選擇本飯店！