Thank you for reviewing our apartments. We welcome all suggestion and feedback so we can improve and make our guests more comfortable . As for the handrails, there are handrails on ALL the steps and balconies . Maybe you mean something else ? All the very best .
Hi MoireThanks for your review. But please write facts .You arrived Thursday evening. The maid saw you on Friday and asked you if you wanted ANYTHING for the weekend, because she does not work on the weekends,and you said NO,everything will be OK, and as you well know there is no maid service on the weekend.Then you left on Monday morning . So I can't really see why in your review you wrote that the room was not cleaned and the bins were not emptied .
Hi JanetWe are pleased you found the apartment to be well appointed, enjoyed your short stay and loved the outlookKind Regards, Craig & Yvonne