Lovely hotel facing the beach and short walk into Chatham.
Valet & Reception staff and barman in the afternoon were all very welcoming.
Unfortunately the evening bar staff were not .
We ate in the bar on our first afternoon which was excellent however breakfast was a mixed bag. Food was disappointing and some staff were not the most helpful.
Overall Chatham Bars Inn is in a great spot & has some lovely features but couldn’t give a 5 star rating .
酒店回复:
Dear Andrea,Thank you so kindly for your wonderful feedback. We are so happy to hear that you enjoyed your stay with us! We hope to see you back soon.
Their systems kept declining my credit card we tried 4 different cards from 3 different users and they made us look like we didn’t have functioning cards and I told the desk person to use the other machine and he wouldn’t until he got his manager out here. It took them 45 minutes to get this handled and was not what I expected from a Hotel like this. On top of that we had already pre paid for our stay. We offered to pay incidentals in cash because their machine didn’t work and they refused.
The dinner at Bar house was terrible . The room was alway cleaned . The toilet stopped up twice. My car was never ready to pick up except on my checkout . Floor in car was dirtied by staff and never cleaned
Although the room is very well appointed the room is very small. The service folks are extremely good and helpful and trustworthy and the food quality is great.
Honestly i was a bit disappointed about a couple of things. Property is beautiful, but upon entering the room after check in the toilet water was running. When calling front desk they said “this has happened before.” For a property this price i dont think it should be happening “often.”
Also, for breakfast, yo have the a la carte you have a to sit inside. If you want to sit outside you have to order the buffet. So they are forcing you to order the most expensive breakfast option so you can sit outside
1st off this property requires you to walk up a lot of steps kind of like Rocky just to get to check in. I spent close to $900 for 2 nights so $450 a night and I couldn’t even see the ocean. I can’t imagine it being super busy in the dead of the winter. I was very disappointed with the room location. It was close to the spa where my wife and I had a couples massage that was great, but we had to drive so it didn’t matter. For the money this place is not worth it in the winter.