Dear Mr. Bill, Thank you very much for your wonderful review and for choosing to stay with us at Oak Ray Regency. We are delighted to hear that you enjoyed our beautiful location, spacious and comfortable rooms, and tasty breakfast. It is truly rewarding to know that our team contributed to making your stay memorable. A special thank you from Dewmini as well—she is thrilled to be recognized for her hospitality. We sincerely appreciate your kind words and hope to welcome you and your travel group back for another exceptional stay. Warm regards, Front Office Manager Oak Ray Regency
Dear Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you and your family had a pleasant stay at Oak Residency Hotel. It’s great to know that you enjoyed our clean and comfortable rooms, the peaceful atmosphere, and the hospitality of our team. Your appreciation truly motivates us to keep delivering the best service to our guests. Thank you once again for recommending us. We look forward to welcoming you back for another comfortable and memorable stay. Regards Iran Selliah Front Office Manager
Dear Guest, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed the beautiful views, the river, and the overall atmosphere of Oak Ray Regency. It is also lovely to know that our team made your stay special — especially Dewmini. Your kind words truly inspire us. We appreciate your compliments and look forward to welcoming you back for another memorable stay. Regards Iran Selliah Front Office Manager
Dear Valued Guest, Thank you very much for sharing your feedback and for choosing to stay with us at Oak Ray Regency, Kandy. We’re delighted to hear that you enjoyed our spacious and well-equipped rooms, buffet meals, and the musical trio in the evening. It’s wonderful to know that our team’s efficient and attentive service made a positive impression on your stay. We also appreciate your note regarding the TV reception — our team will certainly look into improving this for future guests. It was a pleasure having you with us, and we hope to welcome you back again for another relaxing and enjoyable stay. Warm regards, General Manager - Roshan Fernando
Dear Etty S, Thank you very much for taking the time to share your experience with us following your recent stay. We are delighted to read that you enjoyed our rooms, comfortable beds, and shower facilities, and we truly appreciate your kind words about Zameer. It is wonderful to know that his service and attentiveness made your stay more pleasant. At the same time, I am sorry to hear that certain aspects of your stay did not fully meet your expectations. Your feedback regarding the bar service, shop opening hours, and food variety has been carefully noted. We understand that preferences differ, and I will share your comments with our culinary and management teams so we can look into options that cater to a wider range of tastes in the future. Please accept our apologies for the inconvenience you experienced, and thank you again for helping us identify areas where we can improve. We do hope to have the opportunity of welcoming you back again, and to provide you with a more enjoyable experience next time. Regards Iran Selliah Front Office Manager