客户评价
由实住客人提供的真实点评
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This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated!
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Staff courteous. Room looked nice. One bed I was unsure if it had been made with fresh sheets. Fridge had nit been cleaned out from previous guest. Mismatched crockery and cutlery. Would have expected better for the cost
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First room was not cleaned properly. The second room was a lot better and ideal for me and me whānau. The receptionist was a great help!
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Loved our apartment, having air con in both bedrooms was a life saver.
Stay were very helpful and friendly. The pool was excellent.
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Unfortunately, our stay had several issues. Parking was very poor, and the room was extremely noisy. Not all curtains were present, which affected privacy. There were also belongings left behind from the previous occupants, and the bath was extremely dirty—we had to clean it ourselves, and the cloth turned brown. The plunge still contained half-made coffee from a previous guest. Additionally, the room window would not close due to something being stuck in it, which we had to fix ourselves.
On a positive note, the staff were generally friendly, especially the older male porter, who was very helpful and pleasant.
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What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money
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Room needs a revamp stained carpet folding blind was broken bed was uncomfortable this place for the price of $179.00 needs some attention
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No.. the room needed a good clean.. especially the net curtains, they need a wash.. we stayed for 3 nights and our room didnt get serviced.. just had a plastic bag of fresh towels left at our door
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Shower leaking onto floor, towels used to mop up but not replaced. No coffee sachets on arrival however replenished after a phone call to advise. Kettle not working but again replaced. Room very tired and in need of a refresh but staff very helpful and polite. Pity no restaurant facilities.
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Geen kamer maar appartement!
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埃默拉尔德酒店预订电话：+8620-86009099
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其他咨询：+64-68688055 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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埃默拉尔德酒店地址：吉斯伯恩大区 · 吉斯伯恩 · 吉斯伯恩 · 13 Gladstone Road
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