非凡国际

Tulemar Resort

With a stay at Tulemar Resort in Quepos (Manuel Antonio), you'll be within a 15-minute drive of Manuel Antonio Beach and Zip Coaster. This beach hotel is 0.7 mi (1.2 km) from Pará Beach and 0.8 mi (1.3 km) from Mountain Top Park.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.Grab a bite at Tule Café, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 34 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Comment
  • Guest：What a beautiful place with excellent service. Really, everything you need, from a convenience store, restaurants, and a shuttle to the private beach. From the beach, you can order food and drinks, enjoy kayaks and boogie boards, all in a protected, clean area. We enjoyed the monkeys and Macaws that flew over several times a day. Luis, our concierge, was available for our needs with a quick reply. Really no need to leave the resort, but if you do, there are several restaurants within walking distance. Keep in mind the drive to the beach is very steep, and you will need the shuttle. Every time we called, they arrived within 10 minutes.
  • Guest：This place is pure paradise. Lush vegetation, amazing views, private beach, friendly service. So much wildlife! We had monkeys visit our balcony daily.
  • Guest：Wonderful time! Rooms were large with great view. Shuttle service to springs easy … hot springs wonderful, especially the area exclusive fir those staying at the resort
  • Guest：This is a beautiful resort and we understand why it is so highly rated, but we wanted to share a more nuanced experience. Mere hours after check-in, we noticed that our shower seemingly only had two settings: boiling hot or freezing cold. It was late at night, we assumed we were using it incorrectly and did not report the issue (despite having to take cold showers that first night). On the first full day of our 7-night stay, the hot water heater in our room fully failed. Maintenance responded promptly but was unable to fix the issue. Despite multiple maintenance visits, we went nearly 2 days without hot water. During that time, we were repeatedly told by our concierge that the issue was being worked on and, at one point, that it had been fixed when it wasn’t. We also had workers coming in and out of our room for extended periods, and our concierge did not proactively provide updates on the issue unless we asked, which left us feeling unsure of what was happening or when it would be resolved. When maintenance was unable to fix the issue initially, we asked our concierge about being moved to another room if the issue couldn’t be resolved soon. That question was deflected and ignored, and we were repeatedly assured it would be fixed “soon.” At one point, our assigned concierge became unavailable and his backup began communicating with us; however, the backup indicated he could not take action until the assigned concierge returned, leaving us waiting in limbo without hot water. Given the lack of resolution from the concierge team, we felt we had no choice but to escalate. After escalating to the welcome desk/management, the response was completely different. Everyone we spoke to was extremely apologetic and promptly moved us to a much nicer villa for several nights, followed by a comparable room for the remainder of our stay, which we greatly appreciated. Once we escalated, the issue was handled well. We’re grateful for the eventual resolution and the upgraded accommodations; however, the first two days were stressful and uncomfortable, and a basic issue like hot water should not require repeated complaints and escalation at a resort of this caliber. While we appreciated the partial room upgrade, there was no follow-up at checkout regarding compensation for the first two days without hot water, despite it being mentioned earlier by our concierge. We enjoyed our stay, but for the price point, we would likely explore other options for future visits.
Reserve
Room

Tulemar Resort

  • Address :  Tulemar Gardens, Manuel Antonio, Quepos, Costa Rica, 60601,Manuel Antonio,Manuel Antonio,Puntarenas

  • Reserve :  +8620-86009099
    Busy or no answer, online booking please!

  • Foreground Tel: +1-800-5180831
      (Catering Entertainment)

Tulemar Resort reserve：+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment：+1-800-5180831   Meeting room reserve

Tulemar Resort address： Tulemar Gardens, Manuel Antonio, Quepos, Costa Rica, 60601,Manuel Antonio,Manuel Antonio,Puntarenas

图勒马尔度假村 ◎ Tulemar Resort

Disclaimer: We are partners of Ctrip (including Tongcheng Elong, Qunar,Zhuna, etc.), booking, Agoda and Expedia. We only provide Tulemar Resort online booking service for you. Your reservation will be forwarded to the hotel by Ctrip, Tongcheng Elong and other partners. If there are problems such as liquidated damages, Tongcheng ELong or Ctrip will deduct the money and transfer it to the hotel, We are not the official website of Tulemar Resort, please know.